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Host

Host

Sliders Restaurant GroupWallingford, Connecticut, United States, 06492
30+ days ago
Job type
  • Full-time
Job description

Duties & Responsibilities :

  • Welcome and greet guests enthusiastically with a warm friendly smile in accordance with the script provided by Management. Make all our guests feel comfortable and let them know you're there to personally take care of them.
  • Comply with standard grooming and dress code policies expressed in the Employee Handbook.
  • Develop personal relationships with guests and ensure that they have a positive and memorable experience.
  • Polish and prepare silverware used in service.
  • Check tables for clean and proper set up before seating guest.
  • Conform to acceptable attendance and punctuality standards as expressed in the Employee Handbook.
  • Report all unsatisfactory customer experiences to restaurant manager.
  • Inform guests of specials and menu changes.
  • Learn the menu and all of its items so that you can make recommendations you genuinely feel your guests will enjoy.
  • Answer questions about our food, beverages and other restaurant functions and services. Let your guests know about future events and promotions and encourage them to attend.
  • Perform side work at the start and end of each shift as required by service station assignment.
  • Maintain clean service areas.
  • Be ready and willing to assist fellow servers as situations arise.
  • Thank guests for their visit and invite them to return.
  • Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the restaurant manager or immediate supervisor.

Qualifications :

  • Must be of at least 16 years of age.
  • Ability to learn Point of Sale system and basic guest service standards.
  • Must have a basic knowledge of dining room and service procedures and functions.
  • Possess basic math skills and have the ability to handle money and operate a point-of-sale system.
  • Be able to work in a standing position for long periods of time (up to 5 hours).
  • Be able to safely lift and easily maneuver trays of food frequently weighing up to 20 to 25 pounds.

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    Host • Wallingford, Connecticut, United States, 06492