Talent.com
Technical Support Engineer

Technical Support Engineer

EchoStarWallace, NC, United States
30+ days ago
Job type
  • Full-time
Job description

Summary

EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products.

Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.

Our Technicians deliver TV and Smart Home solutions to millions of customers. As a technician, we will train you to lead the charge for a world-class customer experience, educating and connecting more Americans with every home you visit. You’re the backbone of our organization and ensure an excellent customer experience. Our dedication to customer experience has paid off, as DISH is a six-time J.D. Power award winner for being #1 in Customer Satisfaction.

Job Duties and Responsibilities

What You’ll Do :

You’ll visit customers’ homes, solve problems, and introduce them to smart home tech.

  • Install and service DISH equipment and smart home products in customers’ homes
  • Teach customers how to use their tech and offer additional services when helpful
  • Keep a clean work area and maintain a professional attitude while working independently but staying connected with the team

What’s in it for You :

  • Career Growth : Start here and grow fast! Many of our leaders began in this role, with opportunities to move into different departments for new challenges
  • Pay Increases : Automatic promotion after 6 months with a $1 / hour raise. Additional promotions with 5–10% pay increases based on performance
  • Bonus Potential : Earn up to $6,400 your first year, and up to $9,100 annually after. High performers also receive AwardPerqs—redeemable for travel, electronics, and more
  • Comprehensive Benefits : Paid training, time off,  Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement
  • Exclusive Perks : Complimentary DISH TV ($114.99 / month), discounts on Sling TV ($5 / month), and Boost Mobile plans (starting at $15 / month), company-provided van, tools, and uniforms
  • Paid Training You’ll Get :

  • Clear, step-by-step guidance for installations and service
  • Smart home tech knowledge to support and educate customers
  • Best practices created by our most experienced techs
  • Skills, Experience and Requirements

    What You’ll Need :

  • Valid Driver’s License : Clean record required
  • Schedule Flexibility : Willingness to travel as needed; flexible to work shifts that might include evenings, weekends, or holidays
  • Physical Ability :
  • Climb ladders (up to 40 ft)
  • Lift up to 70 lbs
  • Must meet and maintain 335 lb weight limit
  • Customer Focus : Build trust and create a great experience
  • Problem-Solving : Tackle a variety of challenges on the spot
  • Determination : Work in tight spaces and all kinds of weather
  • Adaptability : Handle changes and unexpected tasks with ease
  • Benefits :

    From versatile health perks to new career opportunities, check out our benefits on our careers website .

    Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential.

    The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.

    We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school / graduation from your application documents before submission and throughout our application process.

    EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make  echostar.com  and  jobs.echostar.com  accessible to users. Please contact leaves@dish.com if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.

    Click the links to access the following statements :   EEO Policy Statement ,  Pay Transparency , EEOC Know Your Rights ( English / Spanish )

    Salary Ranges

    Compensation : $17.00 / Year

    Create a job alert for this search

    Technical Support Engineer • Wallace, NC, United States

    Related jobs
    • Promoted
    IT Professional

    IT Professional

    NavyWrightsville Beach, NC, United States
    Full-time
    ABOUT Effective, secure communication in the cyber domain is essential to the everyday operations of military intelligence in America’s Navy. Information Professionals who oversee the seamless opera...Show moreLast updated: 14 days ago
    Network Support

    Network Support

    Sampson Regional Medical CenterClinton, NC, USA
    Full-time
    Quick Apply
    Sampson Regional Medical Center.Network Support candidate to join the MIS Infrastructure team!.The selected applicant will be responsible for upkeep of hospital information systems.The position is ...Show moreLast updated: 30+ days ago
    On-Call IT Field Technician - Wilmington, NC - Hiring Now

    On-Call IT Field Technician - Wilmington, NC - Hiring Now

    Geeks on SiteLeland, NC, US
    Full-time
    Quick Apply
    On-Call IT Field Technician – PC, Mac, Printer & Scanner Support.Cities (Local, Onsite Support).Flexible – You accept jobs based on your availability. You’ll join our technician network and rece...Show moreLast updated: 8 days ago
    Satellite Tech for Starlink Installation Pros

    Satellite Tech for Starlink Installation Pros

    WebProps.orgWilmington, NC, US
    Full-time
    Quick Apply
    Are you a tech-savvy problem solver with a passion for excellent customer service? We want YOU! 🌟.Nationwide - Work anywhere in the USA. Install satellite internet systems at customer locations.Mou...Show moreLast updated: 30+ days ago
    • Promoted
    Automotive Tire & Lube Tech

    Automotive Tire & Lube Tech

    Holly Ridge Tire ProsHolly Ridge, NC, US
    Full-time
    At Tire Pros we value each employee and encourage growth.We provide a fun and friendly work environment along with excellent training and development, competitive compensation, and top-tier benefit...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    SAP SCM Technical Lead

    SAP SCM Technical Lead

    Chesapeake Utilities CorporationWilmington, NC, United States
    Full-time
    Hybrid Remote - periodic travel to Newark, DE.Must reside or be willing to relocate to TX, IL, NJ, OH, DE, MD, PA, VA, NC, GA, FL. The SAP SCM Technical Lead is responsible for the technical archite...Show moreLast updated: 1 hour ago
    • Promoted
    • New!
    SAP EAM Technical Lead

    SAP EAM Technical Lead

    Chesapeake Utilities CorporationWilmington, NC, United States
    Full-time
    Hybrid Remote - periodic travel to Newark, DE.Must reside or be willing to relocate to TX, IL, NJ, OH, DE, MD, PA, VA, NC, GA, FL. The SAP EAM Technical Lead is responsible for the technical archite...Show moreLast updated: 1 hour ago
    • Promoted
    Administrative Assistant and IT Service Management

    Administrative Assistant and IT Service Management

    AUDI JLR LOTUS BMW MOTOWilmington, NC, US
    Full-time
    We have an immediate need for someone to work closely with the owner of an automobile dealer group in Wilmington, NC.Some, but not all of the responsibilities include : . Assist in creating Google Sli...Show moreLast updated: 30+ days ago
    Senior Applications Analyst

    Senior Applications Analyst

    Sampson Regional Medical CenterClinton, NC, USA
    Full-time
    Quick Apply
    Sampson Regional Medical Center.Senior Applications Analyst to join the IT Applications team!.The senior Application Analyst plays a critical role in the successful implementation, optimization, an...Show moreLast updated: 30+ days ago
    • Promoted
    Information Technology Professional (IT Support)

    Information Technology Professional (IT Support)

    NavySurf City, NC, United States
    Full-time
    ABOUT Effective, secure communication in the cyber domain is essential to the everyday operations of military intelligence in America’s Navy. Information Professionals who oversee the seamless opera...Show moreLast updated: 14 days ago
    • Promoted
    $10K Sign-On Bonus w / Guaranteed hours : Auto Techs Needed ASAP!

    $10K Sign-On Bonus w / Guaranteed hours : Auto Techs Needed ASAP!

    AUDI JLR LOTUS BMW MOTOWilmington, NC, US
    Full-time
    We are looking for a Service Technician to join our growing team! The right candidate will have a strong service technician background. The day-to-day duties include performing work on specific...Show moreLast updated: 30+ days ago
    • Promoted
    Information Systems Technician

    Information Systems Technician

    NavyBurgaw, NC, United States
    Full-time
    ABOUT Effective, secure communication in the cyber domain is essential to the everyday operations of military intelligence in America’s Navy. Information Professionals who oversee the seamless opera...Show moreLast updated: 14 days ago
    • Promoted
    MRI Tech in Wilmington, North Carolina - $2,540 / week

    MRI Tech in Wilmington, North Carolina - $2,540 / week

    VettedWilmington, NC, US
    Full-time
    Vetted is seeking a MRI Tech for a travel job in Wilmington, North Carolina.The job was posted about 1 month ago.The assignment starts on ASAP and is 13 weeks long with 8 hour shifts 5 days a week....Show moreLast updated: 6 days ago
    • Promoted
    Field Tech Support

    Field Tech Support

    EchoStarWilmington, NC, United States
    Full-time
    EchoStar is reimagining the future of connectivity.Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans an...Show moreLast updated: 17 days ago
    • Promoted
    ServiceNow Developer

    ServiceNow Developer

    SegraWilmington, North Carolina, United States
    Full-time
    Segra is searching for a dynamic and experienced.This role will report to a Segra office, with the preferred locations being Charlotte, NC. Roanoke, VA; Dallas, TX; Des Moines, IA, Kansas City, MO;...Show moreLast updated: 29 days ago
    Network Analyst II

    Network Analyst II

    Sampson Regional Medical CenterClinton, NC, USA
    Full-time
    Quick Apply
    Sampson Regional Medical Center.Network Analyst II to join the MIS Infrastructure team!.The selected candidate will be responsible for managing and maintaining the organizations IT infrastructure, ...Show moreLast updated: 30+ days ago
    IT Applications Analyst

    IT Applications Analyst

    Sampson Regional Medical CenterClinton, NC, USA
    Full-time
    Quick Apply
    Sampson Regional Medical Center.IT Applications Analyst to join the IT Applications team!.The Applications Anlayst serves as the central point of contact for a portfolio of hospital applications, i...Show moreLast updated: 30+ days ago
    Tekfortune Inc is hiring : Senior Technical Lead - UI Path in Wilmington

    Tekfortune Inc is hiring : Senior Technical Lead - UI Path in Wilmington

    MediabistroWilmington, NC, United States
    Full-time
    RPA Senior Technical Lead - UI Path.The Senior Technical Lead (UIPath) is responsible for overseeing the UIPath projects, ensuring the successful delivery and implementation of automation solutions...Show moreLast updated: 30+ days ago