Contract Manager 2

Contracts Manager

Our purpose is to design for the good of humankind. It's the ideal we strive toward each day in everything we do. Being a part of MillerKnoll means being a part of something larger than your work team, or even your brand. We are redefining modern for the 21st century. And our success allows MillerKnoll to support causes that align with our values, so we can build a more sustainable, equitable, and beautiful future for everyone.

Conducts activities to manage and control all product and service agreement contractual and pricing-related activities. Develops, negotiates, implements and administers agreements with our customers. An essential aspect of this position is to facilitate 'win / win' agreements between our existing / potential customers, field sales / management, the dealer(s), and MK. Creates consistent, high-quality agreements which protect MK's legal, business, and financial interests; also balances those interests with being customer centered and oriented. Protects financial interests through careful analysis of a business opportunity and by using advanced problem-solving skills in contractual pricing decisions. Delivers specialized skills, knowledge, and consultation to field sales which enhances MK's competitiveness and likelihood of attaining volume and financial goals.

Essential Functions

• Acquire and maintain an in-depth understanding of internal MK operating practices and computer systems.
• Acquire and maintain an understanding of the contract furniture market selling practices, products, opportunities, competitive activity, pricing trends, and dealership and department capabilities.
• Contribute to the development of strategies and process to enhance revenue, profit and efficiency.
• Act as a single point of contact with other MK departments and subsidiaries regarding contractual and pricing activities. Negotiate and document all agreements with these departments / subsidiaries that pertain to contractual commitments.
• As a member of a negotiation team, help formulate strategy for fiscally responsible winning outcomes that balances the interests of all involved parties and achieves customer satisfaction.
• Utilize financial, business, and organizational skills to develop creative and effective pricing proposals in dynamic and fast paced environment.
• Conduct pre contractual research, analysis on past events / documents, and help develop contract negotiation goals and objectives that protect MK's legal, business, and financial interests; measure goals / objectives for performance.
• Consult with legal team and other MK departments and subsidiaries to ensure that contractual terms and pricing are approved in accordance with corporate policy and accounting guidelines.
• Consult with other MK departments and subsidiaries to influence new policy and change initiatives that may impact customer contractual relations.
• Develop an "expert status" on all furniture industry contractual matters and MK operational matters.
• Develop and nurture productive working relationships with Global Enterprise Management Accounts and regional sales personnel, e.g., field sales, sales management, dealer personnel, and other internal partners as needed to perform all essential duties.
• Direct and manage the contract / agreement development process and ensure the corporation's ability to comply with all promises, deadlines, and / or commitments made to customers or field sales. Deliver a complete, accurate, and professional contract / services agreement.
• Direct and / or develop commercial subcontract service agreements with MK dealers and / or agents; ensure subcontract service agreements used are complete, accurate, and professional, and are issued in a timely fashion.
• Lead the administration of all assigned contract and pricing commitments.
• Initiate action with appropriate personnel to ensure internal partners are aware of, understand, and comply with all active contracts / services agreements. Provide risk assessments of the MK's contractual obligations and rights as requested by internal partners.
• Keep other MK departments and / or subsidiaries informed on contract development progress and provide any needed documentation and consultation to same which ensures their compliance to all customer commitments.
• Maintain a work-in-process contract / agreement document control system; maintain all in process contract files / documentation in a consistent, orderly, and organized fashion. Ensure appropriate contractual documentation is provided for entry into storage system. Be prepared to provide a timely update on contract negotiations and / or contract status on an "as requested" basis.
• Must develop finely honed contract management skills in a wide variety of business situations.
• Performs additional activities as needed to achieve business objectives.
• Play a key role and / or lead team negotiations as appropriate; negotiation may be conducted face-to-face with customers or by telephone conference call. A contracts manager must be effective in both situations.
• Performs additional responsibilities as requested to achieve business objectives.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education / Experience / Skills and Abilities

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to perform all essential functions of the position with or without accommodations.

Who We Hire?

Simply put, we hire qualified applicants representing a wide range of backgrounds and abilities. MillerKnoll is comprised of people of all abilities, gender identities and expressions, ages, ethnicities, sexual orientations, veterans from every branch of military service, and more. Here, you can bring your whole self to work. We're committed to equal opportunity employment, including veterans and people with disabilities.