E-Commerce Clerk - 1590 Sycamore Ave., Hercules, CA 94547

E-Commerce Clerk - 1590 Sycamore Ave., Hercules, CA 94547

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About Us

The Save Mart Companies operates 194 Save Mart, Lucky, and FoodMaxx stores in neighborhoods throughout California and Western Nevada. Proud to be California’s largest regional, full‑service grocery chain, the Company and its 13,000 Associates take extra care to provide customers with the freshest quality products at a great value.

The Save Mart Companies has deep roots in California’s Central Valley and prides itself in putting people first. Our dedication to customers and community is reflected in the connections we’ve made in the neighborhoods we’ve served for more than 70 years. The CARES Foundation, the company’s philanthropic non‑profit, has donated over $5 million to local communities. Our competitive benefits include a generous benefits package (Health, Dental, Vision, Life, 401K), Lifelong Learning educational opportunities, and Employee Association discounts and free tuition options.

We Are Currently Recruiting For The Position Of

E-Commerce Clerk - 1590 Sycamore Ave., Hercules, CA 94547

The Manager, eCommerce is responsible for managing The Save Mart Companies e‑commerce programs through a "customer‑first" marketing approach to ensure an optimal and measurable customer experience. This position manages program development and integration / execution, which includes administration of e‑commerce marketing campaigns and delivering the performance of our ecommerce programs.

Key Responsibilities And Accountabilities

• Launch & scale ecommerce programs. Track, communicate and coordinate with various stakeholders and teams across The Save Mart Companies, ensuring sales and profits goals are achieved by rigorous measurement of program performance and adapting offerings as needed, as well as representation from marketing on cross‑functional internal teams responsible for the program (including IT, analysts, Merchandising, Insights and Store Operations).
• Collaborate with the Store Operations team, Merchandising, and Consumer Promotions team on vendor promotional strategies, ensuring vendor programs are consumer‑centric, relevant, and appropriate for each geography to drive sales.
• Manage the execution of communication strategies that are customer centric and cohesive, using segmentation and personalization, delivered digitally through email, push notifications, app, and web.
• Increase customer acquisition, retention, re‑engagement and conversion through multi‑channel marketing promotions. Leverage customer centric predictive analytics and modeling to drive dynamic and relevant offers.
• Partner with third‑party e‑commerce providers to maintain collaborative and productive agreements and constantly scour the marketplace for innovative ecommerce solutions that differentiate our offering and grow engagement.
• Partner with technical teams, informing and managing the development of roadmaps to ensure infrastructure and systems align while supporting the business’ ambitions and growth targets.
• Develop promotions for ecommerce programs based on program insights, relevant shopper / consumer timing opportunities, and overall performance driving incremental sales and transactions.
• Establish and implement best practices for database marketing processes, measurement, evaluation, data capture, maintenance and customer / prospect list selection; track and communicate program results.
• Administer the execution of technological business tools to analyze and deliver promotions through implementation, quality assurance, user acceptance testing, rollout, and ongoing support.
• Apply analytical and problem‑solving skills towards execution of strategies to drive sales and customer experience within our stores. Measure campaign effectiveness, analyzing continuously for optimization.
• Work collaboratively with various teams and remain flexible in a fast‑paced environment where priorities shift.
• Perform other duties as assigned.

Hiring pay range : $16.75 - $19.80

Reference : req39982

Follow Us :

Instagram : @savemart

Facebook : Save Mart

YouTube : @savemartsupermarkets

LinkedIn : The Save Mart Companies

The Save Mart Companies is an Equal Opportunity Employer, and we welcome resumes from individuals who will contribute to our diverse workforce.

Seniority level : Entry level

Employment type : Full‑time

Job function : Other

Industries : Retail

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