Teller / Member Services Representative

What the Role Entails

Do you believe in providing the best service possible, are good with numbers and have cash handling experience? If so, you could be a great fit to join our team of Member Services Representatives (MSR). The MSRs are the face of the credit union - the first, and sometimes only, people our members visit each time they come in. We're looking for people who have a great sense for high quality customer service, cross-selling and being a positive member of the team.

MSRs are responsible for both paying and receiving transactions for members in person, via phone and through the mail. This includes processing deposits, withdrawals, loan payments, credit card payments, cashier's checks, money orders and cash advances, among other things. At the end of each day, the MSR must balance his / her cash drawer, ensuring that all transactions have been completed accurately. In addition to handling transactions, you'll also cross-sell credit union products and help solve member problems quickly and efficiently.

What we're looking for

Education equivalent to a high school degree with a minimum of one year related experience in a financial institution, or other cashier function required. The MSR must have good oral and written communication skills, strong interpersonal skills, the ability to work with numbers, and good personal computer / keyboarding skills. Hours will be varying shifts Monday through Friday with rotating Saturdays.

Sound like a good fit? Apply today and join our mission to make a positive impact on all those we serve.

What it's like to work at Town & Country Credit Union

We're a team of about 160 employees spread across 10 branches in Fargo, West Fargo, Minot, Kenmare and Stanley. We're on a mission to positively impact our members, our employees and our communities through offering some of the best products around coupled with great member service, generous employee benefits, and giving back to our communities. We work hard to foster a positive and exciting work environment that provides our employees with new challenges, advancement opportunities and continuing education.

Working at Town & Country Credit Union comes with a number of benefits for full and part-time positions including :

• Competitive compensation
• $5 additional hourly pay for Saturday shifts for non-exempt staff
• Paid holidays
• Generous paid time off
• "Dress for your day" dress code
• Health, dental and vision insurance
• Life and disability insurance
• Flexible spending program
• 401(k) with employer contributions
• Paid volunteer time
• Tuition reimbursement
• YMCA Corporate Membership Discount

Town & Country Credit Union is an Equal Opportunity Employer. Click here to learn more :