Service Manager - Marine IndustrySalary : Compensation based on experienceExperience :Service Manager experience : 5 years (A Plus)Marine engine repair knowledge and experience : 3 yearsKnowledge of MAN, MTU, CAT, Cummins or Volvo a plusBenefits :Bonus PotentialHealth / Dental BenefitsMatching 401KPaid Vacation and Sick timeOur assignments vary in scope from simple service jobs to complete and complex overhauls and installations. The service manager tasks can broadly be described as : creating estimates, filing damage reports for warranty, job scheduling, monitoring job progress, making sure jobs are in line with estimates, liaising with customers, captains, surveyors and brokers and keeping them informed about changes to Work Orders and Estimates, and managing staff.
- What we expect :
- Marine technician background and / or marine service experience
- Computer literate
- Strong verbal and written communication skills
- A positive attitude and can-do mindset
- Strong leadership skills
- Driven and motivated to succeed
- Organized with a Neat Appearance
- Able to effectively plan workloads
- Motivated to seek and retain new business
- Able to create accurate and successful estimates
- Ability to maintain excellent relationships with customers and vendors
- Ability to provide outstanding customer service and satisfaction
- Ability to ensure jobs are on track and within budget
- Able to communicate effectively with customers and staff
- Experience with managing people / organizations
- Experience with reporting to management
- Reviewing technicians time sheets for accuracy
- Providing positive feedback, constructive criticism or disciplinary warnings as needed.
- Responsible for disseminating new technical information and maintenance updates as received
- Scheduling training classes for technicians as available
- Responsible for updating President and VP on all relevant information
- Clean driving record
- Education :
High School or Equivalent
Job Type : Full-time
Pay : $80,000.00 - $86,000.00 per year
Benefits : - 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
Experience :
- Service Management : 5 years (Preferred)
- Marine Engine Repair Knowledge : 3 years (Preferred)
Work Location : In person