Funding Specialist

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ROLE AND RESPONSIBILITIES :

• Provide quality customer service, including interacting with customers, answering customer inquiries, and effectively handling customer complaints.
• Monitor workflow queues and department reports to ensure timely disbursements and follow-ups for post-closing accounting issues.
• Work with the closing team to disburse closing proceeds in accordance with parties’ instructions and applicable law.
• Comply with documents : contracts, settlement statements, closing disclosures, mortgages, deeds
• Identify and flag any trends that may increase the risk of fraud or loss.
• Remedy post-closing funding issues through contact with closing agents and other internal and / or external parties.
• Monitor and respond to questions / information in the funding mailbox queue within SLA.
• Balance settlement statements to CDs / PCCDs to set up pending wires and checks in files.
• Review and issue checks and wires for funding, request changes as needed to meet all Company guidelines.
• Work collaboratively with all stakeholders, including but not limited to internal operations teams, client, outside counsel, and title agent partners.
• Successfully meet or exceed all Company established performance / production metrics as set forth by the Senior Management Team.
• Perform other duties as assigned by supervisor.

QUALIFICATIONS AND EDUCATION REQUIREMENTS :

PREFERRED SKILLS :

REASONING ABILITY :

Physical Demands :

While performing the duties of this job, the employee is regularly required to communicate orally. The employee uses hands and fingers to type, handle, and reach. Operating office machinery such as a computer, phone, copier, printer, etc. is necessary in the commission of daily duties. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and the ability to adjust focus.

Work Environment :

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

Westcor offers some great perks :

Note : This job description is not intended to be an exhaustive list of duties, responsibilities, or qualifications associated with the job.

About Ardán, Inc., A Community of Companies :

Ardán is a family of companies that make real estate closings faster, simpler, and safer through technology-driven, innovative solutions, sound underwriting, and exceptional customer service.

At Ardán, we pride ourselves on being at the forefront of Insur-Tech. Our brands—Westcor, Grid151®, GridBase®, and X1 Analytics®—are dedicated to using technology to streamline and improve every step of the closing process.

Westcor - Founded by title agents, Westcor is the number one independent title insurance underwriter in the nation. Westcor’s technology-driven products and services and sound underwriting help agents and their customers close real estate transactions faster and with peace of mind.

Website : wltic.com

Grid151 - Powered by GridBase® technology, Grid151® delivers tech-enabled fulfillment services to the title insurance industry.

Website : grid151.com

X1 Analytics - Using its proprietary data analytics engine, X1 Analytics® equips the title insurance industry with decisions and data which enable faster real estate closings with reduced cost and operational friction.

Website : x1analytics.com

GridBase - sing their proprietary tech stack to create the universal API for lender and title collaboration, GridBase® delivers data middleware and tools that transform lender and title operations with highly optimized automations and integrations.

Website : gridbase.io