Manager, Transplant Coordinators

Manager, Transplant Coordinators

Join LifeLink Join a Life Saving Team!

About LifeLink More than four decades ago, a visionary group of innovators, led by renowned nephrologist Dr. Dana Shires, made a life-changing commitmentto save lives through organ and tissue donation. From that bold beginning, LifeLink Foundation was established founded with heart, purpose, and a mission that still guides us today.

What started as a nonprofit with big dreams has grown into a vision-driven organization of more than 700 dedicated professionals across west-central Florida, Georgia, parts of South Carolina, Puerto Rico, and the US Virgin Islands.

At LifeLink, we are united by our mission : To honor donors and save lives through organ and tissue donation.

Our vision remains clear : To maximize the gift of life while giving hope to donor families and transplant patients.

We are grounded in the values that shape our work and cultureCompassion. Excellence. Legacy. People. Quality.

If you're inspired by purpose, driven by impact, and ready to help save and heal lives, LifeLink is the place for you.

What You'll Do As a Transplant Coordinator Manager, you will directly contribute to LifeLink's life-saving mission. Primarily responsible for daily oversight, mentoring, education, and evaluation of Transplant Coordinators and other assigned staff while working within established LifeLink Foundation, OPO, and regulating agency laws, regulations, policies, protocols, guidelines, and requirements. Mentors staff through one-on-one interactions, frequent meetings and through collaboration with the Recovery Services leadership team.

Key Responsibilities :

• Guides assigned staff toward accomplishment of LifeLink's mission and goals, including selection, training and development, scheduling, and job assignment, coaching and counseling, appraisal, and recognition, and recommending promotional and disciplinary status :
• Directs work planning approves call schedules, vacation requests, expense reports, etc., to ensure adequate staff and adherence to policies.
• Participates in hiring through screening resumes and conducting interviews.
• Manages process of mid-year and annual evaluations of coordinator and other assigned staff, providing one-on-one evaluations with the goal of strengthening and increasing personal and professional competencies.
• Participates in the Administrator on Call schedule. Serves as a backup to the Director of Recovery Services.
• Serves on LifeLink Foundation committees to ensure efficient practice and compliance with UNOS and LifeLink policies.
• Recommends and implements revisions in procurement protocols to continuously improve the work environment by actively participating in the Policy Review Committee.
• Provides ongoing staff training to ensure compliance with policies and staff development.
• Supervises, evaluates, and provides direction in the development of Core Competencies for the department and oversees their implementation on an annual basis.
• Assists Director, Recovery Services with oversight of training, and monitoring trainee staff performance and compliance.
• Facilitates the OPO QAPI process through active participation in the Process / Performance Improvement Committee initiatives and directives.
• Works closely with the Manager of QA / PI and Recovery Services leadership to collaboratively design and implement projects (e.g. PDSA's) to measure performance and implement innovative and effective performance improvement methods and tools to drive key organizational goals.
• Ensure and monitor ongoing QA process on all aspects of recovery and documentation, maintaining compliance with all standards set internally and by regulatory agencies (CMS, UNOS, AOPO, AATB, FDA, etc.)
• Maintains current knowledge in field through participation in national organizations such as NATCO and AOPO.
• Maintains confidentiality of LifeLink business.
• Performs other related job duties as required and assigned by Director, Recovery Services

Who You Are

Working Conditions

Pleasant and comfortable work environment. Availability via cell phone 24 / 7. Possible high stress and long hours while on call. Flexibility in work schedule, based on call schedule / case duration. Hazardous conditions include, but are not limited to, possible exposure to blood and / or body fluids from potentially infected donors and the potential of obtaining cuts and / or punctures to skin from sharp instruments and equipment.

Diversity, Equity & Inclusion LifeLink is proud to be an equal opportunity employer. We celebrate diversity and are committed to building an inclusive environment that reflects the communities we serve.

Ready to Help Change Lives? Your next career move could be the most meaningful one yet.