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Front Desk Existing Practice Member Coordinator
Front Desk Existing Practice Member CoordinatorTruRoots Health Center • Mount Juliet, TN, US
Front Desk Existing Practice Member Coordinator

Front Desk Existing Practice Member Coordinator

TruRoots Health Center • Mount Juliet, TN, US
30+ days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Join Our Team as a Front Desk Established Patient Team Member!

Are you a compassionate and detail-oriented individual with a knack for making others feel welcome and supported? Do you thrive in a dynamic environment where you can play a pivotal role in ensuring seamless patient experiences? If so, we have an exciting opportunity for you!

Position : Front Desk Established Patient Team Member

Department : Front Desk Established Patient System

Employment Type : Full-time

Location : 1020 Meb Ct, Mount Juliet, TN 37122

At TruRoots Health Center we are dedicated to providing top-notch healthcare services and a supportive environment for our patients. We believe that every interaction counts and contributes to the well-being of our patients. As a Front Desk Established Patient Team Member, you'll be at the forefront of creating positive patient experiences while ensuring the smooth progression of their care plans.

Key Responsibilities :

  • Engage with patients warmly and professionally, guiding them through their visits.
  • Manage appointment scheduling and confirmations using our cutting-edge EHR system.
  • Maintain accurate patient records and documentation for every appointment.
  • Collaborate with the team to ensure a high percentage of kept appointments.
  • Assist patients in completing required paperwork for re-exams and treatments.
  • Cultivate a positive atmosphere while addressing and resolving challenges effectively.
  • Lead daily team huddles to promote productivity and ensure goals are met.

Desired Qualities :

  • Empathetic and patient demeanor to provide exceptional patient experiences.
  • Detail-oriented and organized with an ability to manage multiple tasks seamlessly.
  • Effective communicator with a genuine interest in patient well-being.
  • Adaptable and resourceful in handling changes and patient needs.
  • Team player who thrives in a collaborative environment.
  • Skilled at striking a balance between hospitality and assertiveness .
  • Qualifications :

  • High school diploma or equivalent.
  • Previous experience in a healthcare setting or customer service role is a plus.
  • Proficiency in using electronic health records (EHR) systems is desirable.
  • Demonstrated ability to handle patient interactions with professionalism and care.
  • Strong organizational skills and attention to detail.
  • Comfortable leading team discussions and huddles.
  • Benefits :

  • Competitive hourly pay and benefits package.
  • Opportunity for professional growth and development.
  • Positive and inclusive work culture.
  • Meaningful work that directly impacts patient well-being.
  • If you're passionate about patient care, have a knack for organization, and are ready to make a difference in healthcare, we invite you to apply for the Front Desk Established Patient Team Member position at TruRoots Health Center. Join us in creating a welcoming and supportive environment for our patients.

    To Apply :

    If you're ready to make a difference and be a key player in transforming lives, we encourage you to apply! Please send your resume and a cover letter detailing how your skills and experiences align with our mission and the Front Desk Established Patient Team Member role.

    Let's work together to create a healthier and happier future for our patients.

    Join us at TruRoots Health Center and embark on a rewarding journey of patient empowerment and healthcare excellence!

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    Front Desk Coordinator • Mount Juliet, TN, US