Student Accounts Analyst

Student Financial Wellness Specialist

Northeast Wisconsin Technical College is a nationally recognized and locally trusted college dedicated to advancing the success of all students and economic vitality of the communities we serve through access, high-quality education, and strategic partnerships.

The community that we serve is home to people with a rich range of backgrounds and experiences. We are committed to supporting an environment where all students and employees thrive and succeed. We believe every team member enriches our organization with unique skills, perspectives, and solutions. We seek applicants who are motivated and equipped to support all students, to work effectively with colleagues from a range of backgrounds, and to build the vibrancy of our community.

Department : Student Affairs - Student Financial Wellness

Reports To : Director, Student Financial Wellness and Financial Aid

Location : Green Bay

Standard Hours : 37.5 hours, hours 8-4 with a rotation of working 8-5. Flexibility required to include other evening and / or weekend hours, as necessary.

Starting Pay Range : $25.81 - $27.82 per hour

Salaries / Wages for all finalists will be placed within the range based upon education, experiences, current wages, and internal equity.

Position Summary

Analyze, administer and process financial information in accordance with applicable regulations. Develop and implement policies and procedures to improve and streamline student financial experiences. Collaborate with internal and external partners on student and sponsor financial accounts.

Essential Functions

• Act as a trusted and proactive resource, ensuring timely and effective resolutions for student finance concerns across the district. Investigate and resolve complex problems and issues encountered by staff and students.
• Maintain the student information system as it relates to financial data and records; process and review financial information in accordance with federal state regulations along with standard accounting and financial procedures.
• Serve as the liaison between multiple federal, state and local agencies to analyze and process funding for students. Ensure funding provided by agencies is applied in a timely manner.
• Initiate sponsor invoicing processes, ensuring all invoices are initiated promptly and comply with established due dates to maintain accuracy and timeliness.
• Manage and reconcile student and sponsor financial accounts.
• Research, analyze and execute tuition and fee directives to ensure compliance with regulatory requirements. Coordinate the establishment and administration of department-specific fees.
• Provide guidance to students on navigating resources available for tuition assistance, creating payment plans, and developing tailored solutions to resolve college financial obligation. Educate students on financial policies, timelines and potential outcomes.
• Interpret and communicate technical and financial regulatory updates; generate reports and review analytics to recommend process improvements.
• Assist in the design, development, and implementation of policies and procedures; research new uses of technology and best practices; develop and implement process improvements.
• Participate on project implementation teams, perform testing, and update system tables.
• Train employees throughout the district on the processes and procedures related to the student information systems and financial regulatory compliance. Create and maintain training documentation.
• Effectively communicate and clarify current policies through a variety of methods related to student financials to students, sponsors and the general public, ensuring understanding and accessibility.

Minimum Qualifications and Work Experience

An equivalent combination of education and work experience may be considered.

Skills and Abilities

Physical Demands

Reasonable Accommodations Statement To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

We strive to accommodate any individual who requires adjustments to ensure a fair and equal employment process. If you require specific accommodations during the application and / or screening process due to a disability or other reasons, please contact Talent and Culture at talentandculture@nwtc.edu or 920-498-6286.

Northeast Wisconsin Technical College does not offer H-1B or other work authorization visa sponsorship for this position. Candidates must be legally authorized to work in the United States at the time of hire and maintain work authorization throughout the employment term. If you have questions regarding this, please contact Talent and Culture.

NWTC does not discriminate on the basis of political affiliation, age, race, creed, marital status, color, religion, national origin, disability, veteran status, sex, sexual orientation, gender, genetic testing or other applicable legislated categories. Inquiries regarding the College's nondiscrimination policies may be directed to the Associate Vice President of Student Affairs at 920-498-6823.