IT TECH 1

Job Details

Job Location : 100 LEGENDS BAY DRIVE - SPARKS, NV Position Type : Full Time Salary Range : Undisclosed Job Shift : Any Job Category : Information Technology

Description

The IT Tech I position will support the Legends Bay Casino end users in all property approved software applications. This position will report to the Regional Manager of IT and Regional Vice President of IT. They will also assist users with desktop and network applications in this fast-paced work environment.

Job Requirements :

• Assist users with desktop and network applications.
• Respond to telephone help calls and ensure all client / user support calls and service requests are handled or escalated in a timely manner.
• Complete all shift tasks including meeting timelines, scheduling jobs, and documenting completion of tasks.
• Assist in ensuring the computer / equipment room is maintained at prescribed temperature levels and in a clean and orderly condition.
• Add and remove users from computerized systems in accordance with established procedures.
• Notify the Regional Director of Information Technology or other management as directed, of system security gaps, violations, or operational system critical issues.
• Responsible for assisting in the maintenance the network infrastructure including, but not limited to, W2K16 server active directory, switches, wiring and mail applications.
• Maintain the confidential nature of matters pertaining to company records, policies, customer lists and any other company information.
• Provide Status Reports of projects outside the scope of normal daily operations.
• Adhere to regulatory, departmental and company policies.

Qualifications

Education and Experience :

Additional Requirements :

Required Work Cards

Machinery, Work Equipment, Programs, Software, Hardware Used

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