Crisis Triage QMHP

Crisis Triage QMHP

General Description

Under the direction of the Program Manager of Psychiatric Triage and within federal, state and local guidelines performs moderately complex case management work. This position is grant funded.

The Crisis Psychiatric Triage Qualified Mental Health Professional (QMHP) is responsible for providing crisis services to residents of Denton County that present to the Psychiatric Triage Facility. Job duties include face to face assessments and responding to needed telephone interventions. Additionally, this position will complete 24hr follow ups both in person and over the phone as needed. Works under moderate supervision, with limited latitude for the use of initiative and independent judgment.

Education, Training, and Experience

Graduation from an accredited four-year college or university with major course work in a human services field as required to qualify as a Qualified Mental Health Professional (QMHP) and one (1) year prior experience in a mental health field required. Master's Degree in a human services field and previous Crisis experience preferred. English / Spanish bilingual preferred.

Registration, Certification, Licensure, and Other Qualifications

• Individual needs to meet the requirements to Qualify as a QMHP
• All job specific training must be completed within 30 days of hire.
• The position requires a valid Texas driver's license, auto liability insurance and a driving record acceptable to the Centers insurance requirements.
• This position requires knowledge of causes and treatment of mental illness and related conditions.

Knowledge, Skills, and Abilities

Essential Duties

The following list outlines key responsibilities for the position; however, it is not exhaustive and does not encompass all responsibilities. Additional duties may be assigned as needed.

o Attends and participates in all scheduled meetings.

o Provides courteous, professional services at all times.

o Enters time worked accurately each day and submits time sheet by deadline given.

o Greets individuals in psychiatric triage facility and gain an understanding of what brought them to the facility.

o Provides emergency / crisis intervention when necessary according to Health and Human Services Commission (HHSC), trauma informed care principles, and center policies and procedures.

o Collaborates with team members to determine least restrictive treatment through screening form and other assessment methods.

o Collaborate with individual and with community agency to carry out least restrictive environment.

o Ensures follow-up on 100% of individuals screened within 24 hours.

o Completes phone follow ups as needed.

o Completes Adult Needs and Strengths Assessment (ANSA) / Child and Adolescent Needs and Strengths Assessment (CANS) at time of Risk of Harm assessment to determine whether a individual qualifies for crisis package services.

o Works collaboratively with team members to ensure all necessary level of care 9 and 0 services are provided.

o Develops Crisis / Recovery plans collaboratively with each individual.

o Documents all services provided to a individual or on behalf of a individual served according to center guidelines.

o Ensure completion of client tracker for each shift.

o Contact supervisor or designated backup for clarifications of procedures or clinical assistance as needed.

o Shares knowledge and resources by collaborating with teammates and sharing community resources when beneficial to client's treatment.

o Is familiar with all applicable Texas Administrative Code (TAC), fidelity tools and HHSC contract information and Center policies and procedures.

o Completes tasks in a manner that fosters principle of creating a safe place for both staff and individuals served.

o Ensures individuals charts are in compliance with HHSC contract requirements and standards.

o Works in a team setting and provides support and assistance to other team members as needed.

o All assignments given are completed in a timely manner.

o Has the ability to work independently and make decisions but seeks guidance when needed.

o Completes other duties as assigned.