Administrative Support Specialist
- Full-time
Job Description
Company Overview
Safety Plus Inc. leads the market as the premier provider of SaaS technology and technology-enabled worksite safety services. Our mission is to become the household name in safety within our target markets.
We are on the cusp of revolutionizing the safety landscape with groundbreaking solutions that make safe work efficient and easy. Our commitment to excellence, creativity, and providing customers with new ways to embed safe work practices sets us apart.
At Safety Plus Inc., we are driven by a noble cause. Join us as we empower our clients to prevent tragedies and create safer workplaces for all.
Why Choose Safety Plus Inc?
If you are looking for a rewarding career where you can make a real impact, Safety Plus Inc. is the place for you. Join us in our mission to create safer workplaces and protect lives.
- Innovative Technology: Our proprietary software revolutionizes safety management, providing our clients with real-time insights and solutions.
- Expert Consulting Services: Our team of experienced safety consultants are industry leaders, providing customized solutions to meet each client's unique needs.
- Impactful Work: Join a team that is making a difference every day, creating safer environments for workers across industries.
- Professional Growth: We are committed to the growth and development of our employees, offering continuous learning opportunities and career advancement.
- Dynamic Work Environment: Be part of a collaborative, supportive, and forward-thinking team that values innovation and dedication.
Position Overview
Safety Plus Inc. is seeking a reliable and detail-oriented Administrative Support Specialist. This position supports several internal departments including Software Implementation, Client Success, Support Services, and Operations. The specialist assists with data accuracy, system cleanup, ticket monitoring, and cross functional administrative projects.
Key Responsibilities
Data Integrity and Processing
- Maintain accurate data in SafetyPlus Edge and related systems
- Complete routine data checks, cleanup tasks, and quality reviews
Ticket Board Monitoring
- Monitor the ConnectWise ticket board each day and ensure tickets are properly updated
- Complete routine cleanup and elevate issues that require attention
Department Support
- Support Software Implementation, Client Success, and Support Services with administrative tasks
- Assist with account setup, data preparation, documentation, and project coordination
Administrative Coordination
- Complete internal administrative duties including organizing files, preparing documents, and recording notes
- Protect confidential information and communicate effectively with internal teams and clients
Continuous Improvement
- Identify opportunities to improve workflows and documentation
- Assist in updating SOPs and support leadership on special projects
Qualifications
Required:
- High school diploma or equivalent
- Demonstrated experience in administrative work, data entry, or operations support
- Strong attention to detail with consistent accuracy in data handling
- Proficiency in Microsoft Office Suite or related software
- Strong written and verbal communication skills
- Ability to manage multiple tasks and work independently
Preferred:
- College degree or comparable work experience
- Experience with SaaS applications, CRM systems, or ticketing platforms such as ConnectWise or
- Salesforce
- Experience supporting multiple departments within an operations or software environment
- General understanding of safety, compliance, OSHA, or DOT related concepts
If you are passionate about customer service and looking for a role where you can make a tangible difference, apply now to join the Safety Plus Inc. team and be part of our mission to create safer workplaces for all!
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