Job Description
Communications & Training Coordinator
The Communications & Training Coordinator will support organizational change management, training, and communications for global quality systems and related processes. This role collaborates with technical, training, and quality teams to ensure effective user adoption, clear communication, and continuous process improvement.
Key Responsibilities :
- Develop and deliver clear, engaging communications and training materials to global users.
- Create and maintain a communications calendar and distribute regular system updates.
- Assist in developing training strategies, materials, and media, including voiceovers and video content.
- Partner with technical teams to address user support issues and implement system enhancements.
- Evaluate communication effectiveness and recommend improvements.
- Contribute to ongoing digital transformation initiatives supporting Quality, Safety, and Compliance functions.
Qualifications :
Strong written and verbal communication skills; excellent grammar and presentation design.Comfortable presenting on camera and creating voiceover training content.Experience developing corporate training materials or videos.Proficiency in Microsoft Office 365; ability to learn new tools quickly.Strong initiative and ability to manage projects independently.3+ years supporting IT end users or in a training / communications capacity.Bachelor’s degree or equivalent experience.