Member Services Representative
Crunch FitnessFitchburg, MA, US- Full-time
Fitness Club Member Services Representative
Crunch Fitness is looking for energetic, enthusiastic people that are passionate about health and fitness to join our team. Working at Crunch is more than a job, it's an opportunity to inspire others to reach their fitness goals. Our 'No Judgments' philosophy attracts a diverse and welcoming group of professionals and makes Crunch an amazing company to work for.
Crunch is a gym that believes in making serious exercise fun by fusing fitness and entertainment and pioneering a philosophy of No Judgments. Our gyms are packed with the latest state-of-the-art cardio and strength training equipment, weight room, full service locker rooms with showers, tanning booths, HydroMassage bed, and an extensive schedule of Crunch's signature classes including Zumba, BodyWeb with TRX, Yoga Body Sculpt, Belly Butt and Thighs Bootcamp, and more.
Benefits
Employee discounts, free uniforms, training & development.
Reports To
Manager
Requirements
Fluent in English, proficient reading and writing skills, computer skills.
Special Skills
Strong customer service skills.
Responsibilities
Membership sales, greet all members & guests with a smile and wish them well as they exit the club, check in all members and guests in accordance with company procedures, facilitate any messages on club software at member check-in, answer phones in courteous, helpful, professional manner, communicate special events to members and guests, maintain an atmosphere, which makes members feel welcome, facilitate all member requests or forward to a manager, maintain professional disposition at all times, sell retail products, schedule member services : tanning, etc, facilitate payment of member services in accordance with company procedures, know club facility, services, and schedules, maintain a clean and organized work area, assist in all projects as delegated by club management, follow all policies and procedures in the Employee Handbook, opening and closing duties.
Meetings
Monthly or weekly department meetings, employee training meetings.
Compensation : $15.00 - $19.00 per hour.
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