Delivery Solutions Architect

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CSQ426R259

At Databricks, we are on a mission to empower our customers to solve the world's toughest data problems by utilizing the Databricks Data Intelligence Platform. As a Delivery Solutions Architect (DSA), you will play an important role during this journey. You will collaborate with our sales and field engineering teams to accelerate the adoption and growth of the Databricks platform in your customers. You will also help ensure customer success by increasing focus and technical accountability to our most complex customers who need guidance to accelerate usage on Databricks workloads that they have already selected, helping them maximize the value they get from our platform and the return on investment.

This is a hybrid technical and commercial role. It is commercial in the sense that you will drive growth in your assigned customers and use cases through leading your customers' stakeholders, building executive relationships, orchestrating other focused / specialized teams within Databricks, and creating and driving plans and strategies for Databricks colleagues to build upon. This is in parallel to being technical, with expectations being that you become the post-sale technical lead across all Databricks products. This requires you to use your skills and technical credibility to engage and communicate at all levels with an organisation. You will report directly to a DSA Manager within the Field Engineering organization.

The Impact You Will Have

• Engage with Solutions Architects to understand the full use case demand plan for prioritised customers
• Lead the post-technical win technical account strategy and execution plan for the majority of Databricks use cases within our most strategic accounts
• Be the accountable technical leader assigned to specific use cases and customer(s) across multiple selling teams and internal stakeholders, creating certainty from uncertainty and driving onboarding, enablement, success, go?live and healthy consumption of the workloads where the customer has made the decision to consume Databricks
• Be the first contact for any technical issues or questions related to the production / go?live status of agreed?upon use cases within an account, often serving multiple use cases within the largest and most complex organisations
• Leverage both Shared Services, User Education, Onboarding / Technical Services, and Support resources, along with escalating to expert?level technical experts, to build the right tasks that are beyond your scope of activities or expertise
• Create, own and execute a point of view as to how key use cases can be accelerated into production, coordinating with Professional Services (PS) resources on the delivery of PS Engagement proposals
• Navigate Databricks Product and Engineering teams for new product Innovations, private previews, and upgrade needs
• Develop an execution plan that covers all activities of all customer?facing technical roles and teams to cover the following work streams :

Main use cases moving from win to production

What We Look For

LI#Remote

Pay Range Transparency

Databricks is committed to fair and equitable compensation practices. The pay range(s) for this role is listed below and represents the expected base salary range for non?commissionable roles or on?target earnings for commissionable roles. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to job?related skills, depth of experience, relevant certifications and training, and specific work location. Based on the factors above, Databricks anticipated utilizing the full width of the range. The total compensation package for this position may also include eligibility for annual performance bonus, equity, and the benefits listed above. For more information regarding which range your location is in visit our page here.

Zone 1 Pay Range

$161,300$225,800 USD

Zone 2 Pay Range

$161,300$225,800 USD

Zone 3 Pay Range

$161,300$225,800 USD

Zone 4 Pay Range

$161,300$225,800 USD

About Databricks

Databricks is the data and AI company. More than 10,000 organisations worldwide including Comcast, Cond?Nast, Grammarly, and over 50% of the Fortune?500 rely on the Databricks Data Intelligence Platform to unify and democratise data, analytics and AI. Databricks is headquartered in San?Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache?Spark?, Delta Lake and MLflow. To learn more, follow Databricks on Twitter, LinkedIn and Facebook.

Benefits

At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region, please visit .

Our Commitment to Diversity and Inclusion

At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, colour, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio?economic status, veteran status, and other protected characteristics.

Compliance

If access to export?controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government licence for such positions, and Employer may decline to proceed with an applicant on this basis alone.

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