CECIL COUNTY LIBRARY is hiring : Library Associate II- Adult Services in Rising S

Job Details

Level

Entry

Job Location

Rising Sun - Rising Sun, MD

Secondary Job Location(s)

Undisclosed

Remote Type

N / A

Position Type

Part Time

Education Level

4 Year Degree

Salary Range

$22.60 - $22.60 Hourly

Travel Percentage

Undisclosed

Job Shift

Undisclosed

Job Category

Customer Service

Description

GENERAL SUMMARY :

Under the general supervision of the Branch Manager, the Library Associate II provides high quality information, reader, and technology services to the Rising Sun community while consistently delivering caring, non-judgmental customer service. This position develops and delivers a full range of diverse and innovative programs, services, and outreach initiatives for adults and is responsible for performing and overseeing high-level research inquiries and initiatives.

ESSENTIAL JOB FUNCTIONS :

• Provides information services, including readers advisory, reference, and technology assistance to patrons in person, via phone, email, online, etc.
• Works collaboratively with Branch Manager and external presenters to plan and conduct library programs responsive to the needs of adults.
• Conducts research using an array of resources, including the library's databases and digital services.
• Provides technology instruction to the public in a variety of areas, including library software and hardware, personal device assistance, digital media and downloadables, and internet and computer usage.
• Works with Branch Manager to develop and implement outreach initiatives.
• Actively markets library materials and services. Merchandises collections. Recommends and reviews books and other library materials through various media outlets, including the CCPL website.
• Monitors and maintains collection and makes recommendations for materials to be purchased.
• Works with Branch Manager to develop and implement department or branch goals within overall system goals.
• Utilizes the library's circulation database to search for and place holds on materials requested by patrons.
• Monitors and maintains library computers and software, troubleshoots and calls for assistance as needed.
• Utilizes the library's circulation database to search for, check out, and place holds on materials requested by patrons.
• Carries out and explains library policies and procedures; resolves problems and concerns in a positive manner.
• Registers patrons for new library cards. Accurately enters data and updates patron records.
• Calculates and receives fines and fees.
• May serve on system-wide committees.
• Maintains facility and reports problems to appropriate staff.
• Maintains accurate service statistics.
• Shelves library materials of all types.
• Performs ongoing assignments of moderate to high difficulty.
• Other duties as assigned.

JOB STANDARDS :

Qualifications

CRITICAL SKILLS / EXPERIENCE :

EQUIPMENT :

Personal computer, laptop, printers, scanners, photocopier, fax, AV projection equipment, laminator, book trucks, security system, cash register.

WORKING CONDITIONS :

Works in normal heat and light conditions with some exposure to seasonal draft conditions. Some eye fatigue from working at computer terminals; physical fatigue from working at counter height (39") work surface and from repetitive lifting of books, and pushing carts. Some stress from constant public contact.

FAIR LABOR STANDARDS ACT STATUS : Non-Exempt

SCHEDULE :

25 hours per week. Regular schedule requires day, evening, and weekend hours.

NOTE : Certain conditions, e.g. economic constraints or staffing patterns, may necessitate change in job description.

EOE Revised 7 / 2021