IT Help Desk
BC Tech ProBuffalo, NY, United States1 day ago
Job type
- Full-time
Job descriptionPerforms basic and moderately complex troubleshooting and repair activities, typically associated in an end-user environment, including but not limited to PC's, desktops, laptops, tablets and printers. Provides support to client identified VIPs Responds to change management requests including installing new PC equipment, providing end-user desk side support and other related activities. Perform Install / Move / Add or Change (IMAC) activities. Perform all assigned desk-side support activities Display outstanding technical and professional services skills at all times Meet - established customer service satisfaction levels and other operational / customer service metrics as outlined in established guidelines Proactively communicate with the end-user and service desk personnel regarding arrival times, repair time estimates and status of the repair Understands and follows all documented service operations policies and procedures. Other duties or certifications may be assigned to meet business needs Typically requires technical school certification or equivalent of 2-4 years of relevant experience Certifications and / or Qualifications : Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware systems Understanding of ITIL methodologies A+ certification is desired May require additional customer-specific certifications or training as required Excellence in communication and customer-facing skills Strong oral, written and interpersonal skills Ability to follow instructions and processes with minimal instruction Ability to lift and or move various computer equipment up to 50 lbs. Must own a basic repair kit Additional requirements may exist if offer of employment is extended
Company Description
Job Description
This is an intermediate position that performs tasks related to the repair of a variety of technology-based products typically associated with an end-user computing environment.
- This is a full-time, onsite position.
- Benefits include Health, Dental Vision and 401k.
- Pay starts at $20.50 per hour
Responsibilities :
Qualifications
Education and Experience :
Skills :
Additional Information
All your information will be kept confidential according to EEO guidelines.
This position is open to all US Citizens 18 years of age or older.
Create a job alert for this search
It Help Desk • Buffalo, NY, United States
Related jobs
DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.
As a Dasher, you’ll stay busy with a var...Show moreLast updated: 30+ days ago
Job DescriptionSingle point of contact for internal / external users.Identifies and tracks customer issues and resolves them through research and fact-finding combined with an understanding of applic...Show moreLast updated: 1 day ago DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.
As a Dasher, you’ll stay busy with a var...Show moreLast updated: 30+ days ago 
As a Online Help Desk Associate, you will be responsible for supporting customers and handling inquiries from the comfort of your home, including : respond to customer inquiries via phone, chat, and...Show moreLast updated: 30+ days ago
As a seasonal support driver (SSD), you’ll deliver packages to communities and businesses in the comfort of your own vehicle.
This is a friendly, physically active role, so you’ll need to enjoy fast...Show moreLast updated: 14 hours ago DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.
As a Dasher, you’ll stay busy with a var...Show moreLast updated: 30+ days ago DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.
As a Dasher, you’ll stay busy with a var...Show moreLast updated: 30+ days ago DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.
As a Dasher, you’ll stay busy with a var...Show moreLast updated: 30+ days ago DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.
As a Dasher, you’ll stay busy with a var...Show moreLast updated: 30+ days ago DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.
As a Dasher, you’ll stay busy with a var...Show moreLast updated: 30+ days ago 
Position : IT PC Refresh Support Technician.Schedule : Monday-Friday, 8 : 00 AM - 5 : 00 PM (100% Onsite).As an IT PC Refresh Support Technician, you will be responsible for providing technical assistanc...Show moreLast updated: 20 days ago Bring your energy to the role of Netflix IT Help Desk Technician to assist with organizing, stocking, and general upkeep, support the preparation and delivery of goods or services, and adapt to shi...Show moreLast updated: 30+ days ago 
Need to live in Manitoba, Canada to be considered for this position.Position : Help Desk Technician.Proficient experience with Windows 11 and Apple iOS systems.
Hands-on experience with Microsoft Int...Show moreLast updated: 1 day ago DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.
As a Dasher, you’ll stay busy with a var...Show moreLast updated: 30+ days ago 
The IT Service Desk Manager will oversee daily operations of the Service Desk, ensuring reliable and efficient IT support for approximately 250 users across four divisions.This role requires hands-...Show moreLast updated: 1 day ago DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.
As a Dasher, you’ll stay busy with a var...Show moreLast updated: 30+ days ago DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.
As a Dasher, you’ll stay busy with a var...Show moreLast updated: 30+ days ago Need to live in Manitoba, Canada to be considered for this position.Position : Help Desk Technician.Proficient experience with Windows 11 and Apple iOS systems.
Hands-on experience with Microsoft Int...Show moreLast updated: 1 day ago
- Promoted
Drive with DoorDash - Flexible Onboarding
DoorDashLockport, NY, United StatesFull-time +1
- Promoted
Help Desk Support Specialist
CVS HealthGetzville, NY, United StatesFull-time
- Promoted
Drive with DoorDash - Receive 100% of Customer Tips
DoorDashLawtons, NY, United StatesFull-time +1
- Promoted
Online Help Desk Associate
TradeJobsWorkforce14202 Buffalo, NY, USFull-time
- Promoted
- New!
Seasonal Support Driver
United Parcel ServiceATHOL SPRINGS, New York, United StatesPart-time +1
- Promoted
Restaurant Delivery - Flexible Onboarding
DoorDashLockport, NY, United StatesFull-time +1
- Promoted
Restaurant Delivery - Flexible Schedule
DoorDashEden, NY, United StatesFull-time +1
- Promoted
Restaurant Delivery - Work With DoorDash
DoorDashLawtons, NY, United StatesFull-time +1
- Promoted
Restaurant Delivery - Sign Up in Minutes
DoorDashLawtons, NY, United StatesFull-time +1
- Promoted
Restaurant Delivery - Sign Up and Start Earning
DoorDashEden, NY, United StatesFull-time +1
- Promoted
IT PC Refresh Support Technician
Spectraforce TechnologiesElma, NY, United StatesFull-time
- Promoted
Netflix IT Help Desk Technician
TradeJobsWorkforce14272 Buffalo, NY, USFull-time
- Promoted
HelpDesk Technician - Soroc Technology
Soroc Technologyst catharines, on, caFull-time
- Promoted
Drive with DoorDash - Flexible Schedule
DoorDashLawtons, NY, United StatesFull-time +1
- Promoted
IT Service Desk Manager
Seal & DesignClarence, NY, United StatesFull-time
- Promoted
Restaurant Delivery - Receive 100% of Customer Tips
DoorDashLockport, NY, United StatesFull-time +1
- Promoted
Restaurant Delivery - Work When you want
DoorDashEden, NY, United StatesFull-time +1
- Promoted
HelpDesk Technician
Soroc Technologyst catharines, on, caFull-time