Field Service Manager

🌟 Exciting Opportunity at Ellab - Join Our Team! 🌟

We're seeking a Field Service Manager to join our vibrant team and embark on an exciting journey with us.

As an industry frontrunner, Ellab is committed to providing cutting-edge benefits that make us stand out. Join us and enjoy :

Benefits

🏖️ Time to Unwind :

• Kick off your journey with 2 weeks of vacation (3 weeks at your 5yr. & 4 weeks at your 10yr. anniversaries)
• Stay healthy with 2 weeks of sick time
• Celebrate with 10 Company Holidays
• Experience a rejuvenating 1-week winter shutdown

💼 Financial Well-being :

👨 👩 👧 👦 Health and Family First :

Job Brief

The Field Service Manager performs management and oversees the day-to-day operations of the Field Service engineers and technicians. This includes personnel scheduling and management, project and equipment tracking, assisting with quoting and invoicing, technical and service escalations, and overall customer satisfaction.

The position will primarily work during normal business hours of 8 AM to 5 PM, Monday through Friday, but may require occasional overtime, off-hours and weekend work as well as travel.

The goal of the Field Service Manager is to meet customer expectations, fulfill customer and internal quality obligations while meeting financial targets / objectives for field calibration services.

Responsibilities

The Field Service Manager is responsible for :

Requirements