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Service Writer

Service Writer

HUNTER TRUCK SALES & SERVICE LLC08510, NJ, US
30+ days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Join the Hunter Truck Family – Now Hiring a Service Writer!

  • ???? Location : Clarksburg, NJ
  • ???? Position Type : Full-Time, Non-Exempt

Drive Your Career Forward with Hunter Truck

Looking for a career with a company that values integrity, teamwork, and great service? Since 1938, Hunter Truck has been a trusted, family-owned Peterbilt dealer providing top-tier trucking solutions across Pennsylvania, West Virginia, New Jersey, and New York. Now, we’re growing—and want YOU on our team!

We’re searching for a detail-oriented and customer-focused Service Writer to join our Clarksburg branch. If you’re passionate about trucks, enjoy working with people, and want to be part of a team that supports your success, this is the opportunity for you!

At a Glance

  • ???? Schedule : Monday through Friday, 10 : 00am - 6 : 30pm
  • ???? Address : 524 Monmouth Rd, Clarksburg, NJ 08510
  • ???? Pay : $20.00 - $30.00 / hour - based on experience

    • What You’ll Do

    As a Service Writer , you’ll be the first point of contact for service customers, ensuring repair orders are handled accurately and efficiently. You will :

  • Greet service customers, sell needed work, and prepare repair orders and estimates
  • Answer service department calls and assist customers with inquiries
  • Review customer concerns and advise on repair timelines or delays
  • Obtain authorization for work beyond the original scope before proceeding
  • Open and close repair orders, providing clear instructions to technicians
  • Review completed repairs and explain work performed to customers
  • Maintain strong customer relationships and resolve service complaints fairly
  • Administer warranty claims and policy adjustments while balancing dealership, OEM, and customer needs
  • Document repairs with legible descriptions and ensure warranty requirements are met
  • Enter warranty orders and process warranty parts returns per company policies
  • Maintain open repair order balances within company standards

    • What We’re Looking For

  • High School Diploma or GED
  • 1–3 months related experience or training, or equivalent combination of education and experience
  • Strong communication, organizational, and customer service skills

    • Licenses & Certifications :

  • Valid Driver’s License (must meet company insurability standards)

    • Physical Requirements

  • Regular walking and standing
  • Occasional lifting and moving of up to 50 lbs
  • Occasional work at heights

    • Why Join Hunter Truck?

    ✅ Competitive Pay + Incentives

    ✅ Medical, Dental, Vision, Life & Disability Insurance

    ✅ 401(k) with Company Match

    ✅ Paid Training & Career Growth Opportunities

    ✅ Stable, Family-Owned Company Since 1938

    ✅ Team-Oriented Culture

    Hunter Truck is an Equal Opportunity Employer. We celebrate diversity and are committed to building an inclusive workplace for all employees.

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    Service Writer • 08510, NJ, US