Enrollment Supervisor

About Children of America (COA) : We are a special blend of people, principles, and pride that creates a diverse and strong community. It is a special blend of people, principles and pride that makes the COA rich in diversity and strength.

Job Description : Children of America are seeking a motivated and experienced Enrollment Supervisor. This role plays a pivotal role in overseeing the Enrollment process by ensuring prospective families learn about the services offered by Children of America and ensuring they can tour at their preferred school location. This position primarily focuses on managing the sales process, tracking key performance indicators, and following up with school leadership and prospective families to maximize our enrollment. The position also requires extensive cross-departmental collaboration with marking and field operations teams.

Who Would I Interact with? In this role, you will have daily interactions with parents, School Directors, and Assistant Directors.

What are the day-to-day responsibilities?

• Lead and manage direct reports on the sales process and company performance standards.
• Develop strategies and manage a process to ensure that schools are meeting, or exceeding company performance standards related to maximizing enrollment.
• Collaborate with the marketing and field operations to strategize and improve essential sales approaches.
• Partner with school directors to determine optimal tour scheduling for each school.
• Coordinate tour appointments for all schools through company CRM and telephone communication (Call Center), working closely with direct reports and school management to maximize enrollment opportunity.
• Maintain and expand the database of prospects for the organization through the companies CRM
• Oversee lead management and general sales processes for all schools.
• Liaise with school management to ensure follow-up on commitments made to prospective customers.
• Emphasize the features and benefits of services and products to potential parents.
• Mentor school staff on proper lead management and ensure accurate and timely follow-up of any schools
• Lead, mentor, and motivate a direct report, providing guidance, coaching, and training as needed.
• Develop accountability mechanisms to ensure processes are followed for schools and direct reports, using call center monitoring and bulk lead management review strategies.
• Running of reports including Leads Reports, Closing percentage reports, daily lead reports

Our Shared Mission :

THE BENEFITS OUR BILLING SPECIALIST ENJOY :

Children of America is an equal opportunity employer and a drug-free workplace.

All job offers are contingent upon the successful completion of a background check and the submission of the required state documents.

Job Posted by ApplicantPro