Lanham TSO Manager

Job Title

Lead a technical support team of 5 hourly employees responsible for facility, technical and engineering support. Identify technical and quality problems with the facility test equipment, participate with a sense of urgency in problem solving activities with product teams and test engineering teams across Motorola Solutions.

Responsibilities include :

• Responsible for development of technical support team in aspects of knowledge base, technical skills, and leadership skills
• Responsible for repair analysis on customer returns, repair quality control performance and analysis, asset management, AI, and technician training
• Maintain calibration and asset management of test equipment to ensure reliability of test system performance
• Participate in improvement activities with the product team and test engineering teams to achieve reliability and continuous improvement
• Support new product introduction (NPI) for subscriber repair
• Collaborate with peers to ensure cohesiveness amongst teams
• Software programming skills, Analog and digital background preferred
• Knowledge in Visual Basic, Labview, TestStand, C / C++, Python programming language and Oracle database is preferred
• Experience / knowledge of test systems hardware and software architecture
• Radio Frequency knowledge is preferred
• Experience with LTE
• Hands-on and technical skills in troubleshooting test solutions
• Analytical mind coupled with a systematic approach to problem-solving
• Strong interpersonal and communication skills
• Self-motivated and well-organized

Target Base Salary Range : $75,000 - $140,000 USD

Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate.

#LI-MM4

Basic Requirements

Travel Requirements

Under 10%

Relocation Provided

None

Position Type

Experienced

Referral Payment Plan

Yes

Our U.S. Benefits include :

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team.

We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this form.