Community Health Worker / Representative

Job Type

Full-time

Description

POSITION TITLE : Community Health Worker / Representative

CLASSIFICATION : Non-Exempt

DEPARTMENT : Tribal Health

SUPERVISOR : Community Health Manager or designee

GRADE : NE9 $17.83 ($37,103.25) - $26.75 ($55,654.77)

Position Summary :

Under direct supervision, the Community Health Worker / Representative (CHW / R) is responsible for helping patients and their families to navigate and access community services, other resources, and adopt healthy behaviors. The CHW / R supports providers, case managers, and dieticians through an integrated approach to care management and community outreach. Activities will promote, maintain, and improve the health of patients and their families. CHW / R provides social support and informal counseling, advocates for individuals and community health needs, and provides services such as basic first aid, blood pressure screenings, and simple wound care. Maintains confidentiality of all privileged information.

Requirements

Essential Duties and Responsibilities :

• Provides patient care, health education / counseling, health promotion / disease prevention, monitors clients, and provides transportation / delivery for healthcare needs.
• Promotes healthy lifestyles / healthy eating and active living to avoid chronic illnesses.
• Serves as a liaison between people in the communities and physicians and other health facility care providers.
• Conducts home visits to include physical and emotional care as well as addressing health promotion and wellness.
• Plans, organizes, and collaborates with other departments to direct education and community health services for the Washoe Tribal Health Center (WTHC).
• Responsible for establishing trusting relationships with patients and their families while providing general support and encouragement.
• Provides ongoing follow-up, basic motivational interviewing with patients / families, help patients set personal health-related goals, and arrange for health-related appointments. May attend appointments.
• Provides referrals for services to community agencies as appropriate.
• Helps patients connect with transportation resources and provide appointment reminders in special circumstances, transporting patients based on Washoe Tribal Health Center (WTHC) policy.
• Participates in ongoing education on health promotion and disease prevention i.e., diabetes, high blood pressure, family planning, physical wellness, nutrition, smoking cessation, etc..
• Helps those elderly or debilitated with their hygiene.
• Provides basic screening tests (e.g. height, weight, blood pressure).
• Provides basic services (e.g. first aid, diabetic foot checks, home monitoring).
• Works closely with medical providers to help ensure that patients have comprehensive and coordinated care plans.
• Records patient care management information in the electronic health record (EHR) and other software no later than 24 hours after patient contact.
• Attends regular staff meetings, trainings, and other meetings, as requested.
• Manages an assigned caseload of patients.
• Maintains HIPPA compliance at all times.
• Performs other duties as assigned.

Minimum Qualifications :

Knowledge, Skills, and Abilities :

Physical Demands :

While performing the duties of this job, the employee regularly is required to use hands to finger, handle, or feel; and talk or hear. The employee frequently is required to operate a motor vehicle; stand, walk, or sit; and reach with hands and arms. The employee occasionally is required to climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and / or move up to 100 pounds. The employee must assist with lifting patients, which may require using leverage to lift and / or move clients.

Work Environment :

Work is performed in the clinic, patient homes, on the road, and within the community. Situations where caution must be exercised sometimes occur when contacting individuals at home. Evening, weekend, and / or holiday work will be required. Travel is required for training, meetings, conferences, presentations, and other events.

The Washoe Tribe of Nevada & California requires a background check of each new hire for employment purposes. Therefore, all conditionally offered positions will be subject to the following :

Salary Description

NE9 $17.83 ($37,103.25) -$26.75 ($55,654.77)