Experience Director - Senior Living Community - Plano, TX

Job Description

Job Description

Mustang Creek Estates is looking for a high-energy, experienced senior living professional to lead the high-quality experience our seniors deserve!

The Experience Director is responsible for the oversight of all company initiatives related to the resident activity program, meal planning, meal service, and first impressions. The Experience Director serves as part of the campus support to ensure that company standards and policies, and procedures are understood, trained, and implemented. This position has a broad oversight for an engaging resident experience, ensuring our homes are welcoming and maximizing resident satisfaction.

Essential Duties and Responsibilities

The following duties are normal for this position. This list is not to be construed as exclusive or all-inclusive. Other duties may be required and assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Assisted Living and Memory Care Activity Programs

• Support of campus Activity Directors for engaging and well-rounded resident activities
• Develop and maintain an annual event and company-wide calendar for all resident activities
• Ensure activity standards are developed and maintained for all campuses in conjunction with the campus Activity Director
• Weekly oversight that activities are being completed by the campus and resident engagement is maintained
• Monthly review of campus activity calendars in conjunction with the campus Activity Director
• Monthly / Quarterly Activity Director meetings and trainings
• Assist Human Resources in the planning and execution of company-wide events for Assisted Living Week and holiday events

Menu and Meal Service

Tour Readiness

Qualifications

Patience - Joy in Service - Team Oriented - Responsible - Flexible