Product Investigation Lead

Overview

We are looking for Product Investigators to join our Vehicle Safety and Product Analysis team. These positions are primarily responsible for conducting comprehensive technical investigations related to vehicle safety and compliance.

The Vehicle Safety and Product Analysis team is a collaborative group which works with many different functional groups to effectively manage and lead all potential vehicle safety and non compliance product investigations to determine root cause and related information.

We're looking for people who thrive in a fast paced environment, deliver as a way of life and are inspired to make a positive impact. Team members are expected to establish effective working relationships, founded on trust and transparency, with our internal and external partners. Sound judgment, excellent communication skills and the ability to drive decisions through consensus and influence change are a must.

The Product Investigations Lead will oversee vehicle safety product investigations, strategies and processes within NA and across the global regions. This Lead will be accountable for the initiation and support of field actions, and providing technical expertise, communication and coordination of Electrical based items. The Lead will be responsible to ensure investigations are thorough and complete and ensure data is documented properly. The selected candidate will participate in the hiring of product investigator positions and ensure team members are properly trained and capable to conduct thorough investigations. The Lead will lead special project and workshops in support of the Vehicle Safety Group's continuous initiatives and will support the Manager, Director, and key stakeholders to determine and compile relevant information to be shared at Investigation Review Meeting ("IRM"), Vehicle Regulatory Committee ("VRC") meetings, town halls, team events and staff meetings.

The Investigation Lead ensures investigation data is complete, accurate and supports the recommendation. Presentations are clear, concise and appropriate to the audience. Activity is conducted for Electrical Investigations.

Job responsibilities

• Assesses inputs and initial data
• Guide investigators on working with internal teams and lead cross functional teams (e.g., Engineering, Manufacturing, Quality, Service and Legal) to gather critical data as part of the investigation of product related fire events
• Guide investigators on their interactions with internal and external teams to determine the root cause, scope, consequence and corrective actions for vehicle conditions as is
• Assist in searching and analyzing field data from corporate databases to support investigative work
• Oversee and guide the preparation of documents, reports, presentations and demonstrations for discussions with management and / or governmental agencies
• Maintain thorough and complete records on internal databases
• Engage subject matter experts necessary to support analysis to obtain components and technical information from subject matter experts necessary to support analysis

Basic Requirements :

Preferred Qualifications :

Salaried Employee Benefits (US, Non-Represented)

Health & Wellbeing : Comprehensive coverages encompassing the Physical, Mental, Emotional, and overall Wellbeing of our employees, including short- and long-term disability.

Compensation, Savings, and Retirement : Annual Incentive Plan (SAIP), 401k with Employer Match & Contribution (max 8%), SoFi Student Loan Refinancing.

Time Away from Work : Paid time includes company holidays, vacation, and Float / Wellbeing Days.

Family Benefits : 12 Weeks paid Parental Leave, Domestic Partner Benefits, Family Building Benefit, Marketplace, Life / Disability and other Insurances.

Professional Growth : Annual training, tuition reimbursement and discounts, Business Resource & Intra-professional Groups.

Company Car & More : Comprehensive Company Car Program and Vehicle Discounts. Vehicle discounts include family and friends.

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