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F&B Director

F&B Director

Bowlero CorporationGreensboro, NC, US
2 hours ago
Job type
  • Full-time
Job description

Food & Beverage Director

The Food & Beverage (F&B) Director is responsible for the financial results in all food and beverage operations at the park, including quick-service outlets, restaurants, bars, and catering venues. This role ensures the delivery of exceptional food quality, beverage service, and guest satisfaction. The F&B Director provides strategic and hands-on leadership to drive revenue, develop staff, drive operational excellence, and maintain compliance with health and safety standards.

Essential Duties And Responsibilities

  • Provide leadership and direction for F&B management and staff within the park, ensuring consistent execution of quality, service, and safety standards.
  • Establish and maintain revenue targets and P&L goals for individual outlets and overall F&B operations.
  • Collaborate with the General Manager and corporate F&B Director to meet and sustain financial goals while contributing to overall revenue strategy.
  • Oversee bar and alcohol service programs, ensuring compliance with all TIPS, ServSafe, and state / local liquor regulations.
  • Recruit, train, and lead a high-performing team of F&B managers, supervisors, and team members focused on guest service, efficiency, and consistency.
  • Develop and manage annual operating budgets, including sales forecasting, cost of goods, labor management, and operating expenses.
  • Maintain strong vendor relationships and oversee purchasing, receiving, and inventory processes to ensure product quality and cost control.
  • Enforce and monitor adherence to all food safety, sanitation, and workplace safety standards through regular audits and staff training.
  • Partner with the Marketing and Events teams to support group functions, special events, and promotional activations that drive per capita revenue.
  • Collaborate with Maintenance and Facilities teams to ensure equipment reliability and identify capital improvement needs for kitchens, bars, and concessions.
  • Monitor guest feedback, sales performance, and labor reports to identify areas for improvement and implement corrective actions.
  • Serve as an active, visible leader throughout the park, supporting staff, engaging with guests, and ensuring smooth operations during high-volume periods.
  • Foster a positive, accountable work culture that emphasizes teamwork, communication, and exceptional guest experiences.

Qualifications And Experience

  • Minimum 7 years of progressive F&B management experience in a high-volume waterpark, amusement park, resort, or comparable entertainment venue.
  • Strong understanding of outdoor, quick-service, and bar operations within seasonal or large-capacity environments.
  • Proven ability to manage budgets, analyze financial reports, and achieve revenue and cost targets.
  • Excellent leadership, communication, and organizational skills.
  • Strong knowledge of food safety standards, sanitation practices, and alcohol service laws.
  • Proficiency in Microsoft Office, POS systems, and inventory management software.
  • ServSafe Food Protection Manager Certification.
  • TIPS or equivalent alcohol service certification.
  • CPR / AED / First Aid certification.
  • Experience managing catering or special event F&B operations.

    • Work Environment & Availability

  • Must be available to work flexible hours including evenings, weekends, and holidays during the park's operating season.
  • Ability to work in both indoor and outdoor environments with exposure to varying weather conditions.
  • Physical ability to walk, stand, and move between outlets for extended periods.
  • May be required to respond to urgent operational issues or emergencies during open hours.
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    Director • Greensboro, NC, US