Software Engineer, Full Stack (Knowledge Innovation)

Software Engineer, Full Stack (Knowledge Innovation)

User Operations - San Francisco and Seattle

About the Team

The Knowledge Innovation team is scaling OpenAI with OpenAI. We are building an AI powered knowledge system that evolves and learns as our products, systems and customers evolve. We leverage our state of the art models, technologies, and products (some external, some still in the lab) to assist or completely automate robust operations supporting both internal and external customers. We support OpenAI customers and internal partners globally, powering systems from customer support to integrity to product insights. We are a self-contained multi-disciplinary team, who enjoy a lightning fast feedback loop with customers at scale, some of whom sit just a few pods away. We iterate fast, and engineer for reliable long-term impact. We're constantly looking for the similarities and patterns in different types of work, and focus on building simple primitives, to apply world class knowledge to many domains.

The work of this team exemplifies use of OpenAI technologies. We build systems so everyone can see the leverage that is possible with well designed AI-based implementations. We do this by working through internal use cases focused on Customers (specifically knowledge systems, automation systems, and automated agent systems) to prove impact, then we scale.

About the Role

We’re looking for Full Stack Engineers who're passionate about blending production-ready platform architecture with new tech and new paradigms. You’ll push the boundaries of OpenAI’s newest technologies to enable interactions and automations that are not only functional, but delightful. We value proactive, customer-centric engineers who can get the foundational details right (data models, architecture, security) in service of enabling great products.

In this role, you will :

Own the end-to-end development lifecycle for new platform capabilities and integrations with other systems

Collaborate closely with engineers, data scientists, information systems architects, and internal customers to understand their problems and implement effective solutions

Work with product and research team to share relevant feedback and iterate on applying their latest models

Your background might look something like :

4+ years of professional engineering experience (excluding internships) in relevant roles at tech and product-driven companies

Former founder, or early engineer at a startup who has built a product from scratch is a plus

Proficiency with a backend language (we use Python)

Some experience with relational databases like Postgres / MySQL

Interest in AI / ML (direct experience not required)

Proven ability to thrive in fast-growing, product-driven companies by effectively navigating loosely defined tasks and managing competing priorities or deadlines.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.

We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or any other legally protected status.

For US Based Candidates : Pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records.

We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via thislink .

At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

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