Turbine Generator Industrial Parts Sales Manager
At Steam Power we are used to change and have been continuously adapting to respond to the many factors shaping our industry. Change is how we keep pace with the world around us and ensure our long-term sustainability. To achieve this requires us adopting a strong services mindset that becomes the very DNA of Steam Power. As a result, we have become more of a services organization. We believe our success in large part will depend on us being as diverse of a team as our customers and regardless of our role, every one of us can contribute to making Steam Power the service provider of choice by customers around the globe.
As a member of the Turbine Generator Industrial Parts Sales Team, you will be an active contributor to your defined portfolio, customer base, growing parts sales to exceed the operating plan with a focus on customer service. This role will require you to support your customer portfolio with outage part needs as well as any emergent needs and stock request.
Success in this role looks like :
- Establish yourself as a subject matter expert by demonstrating equipment knowledge, customer service and opportunities to support growth.
- You will be an indispensable to the parts sales team, with excellent product knowledge and expertise, driving sales and customer service.
- You are someone who brings equipment knowledge, professionalism, ideas, and structure to obtain sales and successfully deliver to the customers.
- You have experience with services, customer service and project completion with success.
- You have advanced experience with steam turbines and generators, with a passion for sales.
Your Role :
Achieve parts orders and sales operating planManage and own all Parts quote activity throughout the deal process, including opportunity identification, strategy creation, proposal development, deal negotiation, order closure and Order To Remittance (OTR) hand-offMaintain and communicate up-to-date knowledge of Parts related market trends (technology, pricing, risk, etc.), customer requirements, competitor actions and customer baseDevelop, expand, and manage customer relationships in your assigned coverage area to enhance parts salesProactively develop recommended Parts list during outage pre-planning / pre-bid phase and support Local Customer Team (LCT) and GESPI efforts to grow emergent parts sales during outage eventsReview all forecasted outages, and insure there is a parts plan and strategy for each outageWork with Region Pricing Leader to understand market dynamics and apply understanding to market level pricing for parts quoteAct as region expert on parts pricing guidelines and price deviation process and facilitate / lead all Parts related approvalsProvide timely, accurate and complete forecasts of Orders and Sales for the Parts segment by supporting maintenance of opportunity pipelines in NEXAct as single point contact for all internal / external Parts matters, such as Customer Issue Resolution (CIR) cases that involve Parts / NCR'sAssist Sales, Commercial and Regional Services teams in identifying opportunities for process and organizational improvement, including support of LEAN activities to improve parts fulfillment for both Inquiry To Order (ITO) and Order To Remittance (OTR) processesPartner with GESPI sales managers, GESPI Repair sales managers, Service Managers, and Field Engineers to support customer's parts needs, parts that enable repairs and / or field servicesAssist application engineering, when appropriate, to maintain complete and accurate unit recordsPartner with parts STM's, vendors and suppliers to ensure parts are delivered per order agreement with customerBasic Qualifications :
Bachelor's Degree in Engineering or technical discipline from an accredited college or university (OR High School Diploma / GED with a minimum of 8 years of experience in the Power Generation industry and in marketing, sales, project management or customer service within the Power Generation Industry)Minimum of 3 years of external Customer facing experienceDesired Qualifications :
Minimum of 5 years of experience working with / knowledge of Steam Turbine Technology products and servicesAbility and willingness to work flexible / long hours as necessaryAbility and willingness to travel to determined customer baseStrong Commercial backgroundStrong Field Engineering backgroundFamiliarity with GEV computer systems (Copics, RPDM, ERP, PLM, Pmax, SBOM)History of demonstrated success achieving Op Plan targets in a commercial functionProven sales record and / or aptitude to succeed in a technical and relationship driven businessDemonstrated computer skills (i.e., Microsoft Word, Excel, Outlook, and PowerPoint)Ability to communicate with all levels within the external customer and GEV organizationWillingness to work independently (after proper training) and be a self-starterAbility to effectively manage time and budget / expense parametersAbility to manage and influence in a matrix environmentStrong verbal and written communication skillsStrong interpersonal and leadership skillsIntegrative team working styleCustomer service experienceEligibility Requirements :
Strong Consideration will be given to FieldCore or Steam Power employees, in line with current SP hiring guidelines.
Additional Eligibility Qualifications
GE will only employ those who are legally authorized to work in the United State for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). This role is restricted to U.S. persons (i.e., U.S. citizens, permanent residents, and other protected individuals under the Immigration and Naturalization Act, 8, U.S.C. 1324b(a)(3)) due to access to export-controlled technology. GE will require proof of status prior to employment.
GE Vernova offers a great work environment, professional development, challenging careers, and competitive compensation. GE Vernova is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
GE Vernova will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).
Available benefits include medical, dental, vision, and prescription drug coverage; access to Health Coach from GE Vernova, a 24 / 7 nurse-based resource; and access to the Employee Assistance Program, providing 24 / 7 confidential assessment, counseling and referral services. Retirement benefits include the GE Vernova Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions, as well as access to Fidelity resources and financial planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability benefits, life insurance, 12 paid holidays, and permissive time off.