Hospice Volunteer

Continuum Care of Broward -

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.

Summary:
To provide unpaid volunteer services to the hospice patients and their families. This is a volunteer position.

Qualifications:

• Excellent communication skills, both verbal and written
• Ability to accept the changing needs of a hospice program
• Sound judgment in regards to issues of death and dying
• Available for training and continuing education
• Interacts tactful, diplomatic, and humanistic manner with patients and families
• Maintains all scheduled visits and adheres to Affinity Healthcare Management policies and procedures
  
  

Responsibilities:

• Completes the hospice volunteer training sessions and in-services.
• Participates in hospice quality improvement programs.
• Submits documentation of volunteer activity in an accurate and timely manner.
• Adheres to all company policies and procedures
  Communicates appropriate clinical information to the Volunteer Coordinator.
• Provides spiritual and emotional support to patients and their families.
• Maintains confidentiality of necessary information.
• Reports all grievances or complaints made by patients or families to the appropriate persons.
• Reports all allegations of patient abuse and/or misappropriation of patient’s property to Volunteer Coordinator.
• Ensures that all services are provided with respect for patient rights.
• Follows standard precautions and infection control procedures.
  Reports all accidents and incidents observed to Volunteer Coordinator.
• Thinks and acts calmly and logically to meet unusual occurrences of the job.
• Communicates effectively with patients and families.
• Must wear name badge
• Offer privacy when necessary
• Provide appropriate touch (on hands)
• Contact RN Case Manager or Administrator with patient visit changes
• Bilingual Preferred (English, Spanish or Creole).