LL Salon Group Office Assistant

LLSG Office Assistant

Department : L&L Salon Group

Reports To : Laura Senna | Operations Director

Employment Type : Part-Time | On-site

Location : L&L Salon Group

About Lords & Ladies

For over 40 years, Lords & Ladies Salon and Medical Spa has built a reputation for excellence through a commitment to education, exceptional guest service, and strong community engagement. Our team members play a key role in shaping our culture and driving continued success.

Position Summary

The Office Assistant is a high-impact, multi-functional role that serves as the face of the Lords & Ladies corporate office and a key support across departments. This position combines exceptional customer service and assisting in all areas of the LLSG Office.

This individual will work in a fast-paced, ever-changing environment that requires strong communication skills, high attention to detail, and a proactive, team-first attitude. Will work closely with the Office Administrator.

Client Services & Office Reception

• Greet all visitors warmly, offer refreshments, and maintain a welcoming office environment.
• Answer and direct all incoming phone calls and emails promptly and professionally.
• Checking office email inquiries within 1 business day.
• Resolve client concerns and service-related questions efficiently and with care.
• Blue Paste & Pink Gel Orders from each salon location
• Archive emails into spreadsheet.

E-Commerce & Online Order Fulfillment

Administrative & Office Operations

Inventory & Logistics

Qualifications & Skills

Physical Requirements

Schedule & Compensation

Benefits & Time Off