Seasonal Operations Support Specialist

Join H&R Block as a Seasonal Operations Support Specialist and become a vital part of our mission to inspire confidence and deliver exceptional service to clients and communities. Experience an inclusive workplace with a rich history and a strong vision for the future. Our collaborative culture fuels our success and transformation, making this an exciting time to join our team!

What You'll Do...

As a Seasonal Operations Support Specialist, you will be instrumental in ensuring our tax office network is fully prepared and operational. Your hands-on technical and operational support will include setting up technology, managing supply logistics, and maintaining office readiness throughout the busy tax season.

Day to Day Responsibilities:

• Conduct basic building maintenance tasks, such as changing light bulbs, cleaning HVAC vents, and performing minor repairs.
• Efficiently deliver supplies and materials to various tax office locations.
• Assist with the annual setup and closure of seasonal tax offices, ensuring compliance with brand standards and cleanliness.
• Provide ongoing technical support for PC hardware across multiple locations, under the direction of the District Operation Coordinator.
• Maintain inventory of district resources and track spare computer equipment.
• Document hardware issues and resolutions in our ticketing system to improve service quality.
• Keep updated with technical knowledge related to the supported products and systems.
• Engage in training relevant to your role and the broader operational goals.

What You'll Bring To The Team:

• High school diploma or equivalent.
• Proficient with Outlook and Microsoft Office Suite, including virtual tools.
• Basic IT skills, with a proven ability to set up, maintain, and troubleshoot computer hardware.
• Reliable transportation for travel between office locations as needed.
• Ability to work independently and lift up to 55 pounds.
• Strong decision-making, analytical, and problem-solving skills.
• Excellent organizational and time management abilities.
• Effective communication skills, both written and verbal.
• Capability to follow instructions and manage multiple tasks efficiently.

Why Work For Us

Since our founding in 1955, we have been at the forefront of tax preparation and financial services, with over 70,000 associates across 9,000 retail locations in North America, Australia, Ireland, and India. If you're ready to embrace challenges, work collaboratively, and make a meaningful difference, consider joining us! You'll enjoy competitive pay and benefits that promote your health and well-being.

Equal Opportunity Employer: H&R Block is committed to diversity and does not discriminate based on race, color, religion, age, gender, sexual orientation, disability, national origin, or any other status protected by law.

Pay Range Information: The pay range for this position is $19.28 - $28.89, subject to local minimum wage laws. Individual pay will be based on experience, education, skills, performance, and geographic location. Successful candidates may qualify for incentive plans and benefits, including health coverage, retirement savings, employee assistance programs, and more.