Front Desk Attendant - Buenger Club (Newport, KY)

Job Description

Job Description

Primary Function : Under the supervision of the Club Director, the Front Desk Attendant is responsible for assuring accurate record keeping of attendance and membership information, and greeting members and the public in a positive manner.

Essential Job Responsibilities :

• Provide individual guidance and establish relationships with members that are conducive to their growth and development.
• Maintain accurate daily records of membership and attendance information utilizing KidTrax technology.
• Administer intake of membership application and all other documents relative to membership intake process.
• Collect pick-up cards from families to ensure the Safe Passage policy is enforced.
• Answer telephone and greet members and all Club guests in a pleasant and polite manner.
• Ensure that all visitors and volunteers scan in and are properly identified with ID badges.
• Allow only authorized Club personnel behind the front desk.
• Maintain a balanced cash box when applicable.
• Collect payments for summer camp and other special programs.
• Maintain a payment log to maintain an accurate accounting of all program fee transactions.
• Monitor the use of the public address system

Collaboration / Relationships :

Physical Requirements / Work Environment :

We maintain a 15 : 1 member to staff ratio.  Activities are varied and require active engagement during educational and recreational programming, which may include extended periods of walking and standing.  Maximum unassisted lift = 50 lbs. Average lift less than 25 lbs.  Requires ability to use computer, various standard and specialized software and database systems, keyboard, calculator and typical office machines.

Education / Experience Requirement :

High School Diploma or GED required.  A minimum of 1 year experience in data entry required; minimum 3 years experience preferred.

Skills / Knowledge Required :

CPR and First Aid certification preferred.

Position Details :

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