Supervisor

Working Title : Hospitality Supervisor

Not sure what skills you will need for this opportunity Simply read the full description below to get a complete picture of candidate requirements.

Location : Mission Bay

Schedule : training M-F 7am to 3 : 30pm for approximately 2 weeks, or until we feel they are capable of working on their own, and then transition to the 3pm to midnight shift, with every other weekend off.

Duration : initial 25 weeks, but may be extended

CANDIDATES MUST HAVE SUPERVISOR EXPERIENCE.

Healthcare is highly preferred.

Supervising a minimum of 10 fte's for a minimum period of 15 months required. Working knowledge of hospital, warehouse or industrial janitorial cleaning. Work experience in a healthcare or hospital a big plus.

JD :

Under the immediate direction of the Principal Supervisor, and / or Hospitality Services Manager; this position is responsible for supervising and coordinating all housekeeping responsibilities under the umbrella of the Hospitality Services Department, which includes :

Operating Room Support Assistants & Leads - Technician Hospital Lab 1

Patient Support Assistant (PSAs) & Leads, Technician Hospital Lab 1

Tug Ambassador - Hospital Blank Assistant

Storekeeper

Dispatcher Blank Assistant III

Senior Custodian & Leads & Equipment Cleaners

Key Responsibilities

Management of Daily Operations - Supervises custodial services staff for assigned area. Assigns work and supervises the daily activities.

• Creates, monitors and adjusts employees work assignments, and schedules to ensure adequate coverage of all areas, and budgetary requirements are met.
• Communicates regularly with external and internal customers leadership and staff
• Conducts daily and scheduled rounds of patient and public areas, with assigned staff and / or area / unit representatives (all customers) to insure cleanliness and all needs are met within the scope of responsibilities and document and follow-up on noted opportunities
• Performs daily Quality Assurance Inspections utilizing appropriate tools / software
• Conducts trainings to ensure staff s knowledge and understanding of job requirements.
• Ensures that all waste, recycling, and soiled linen is packaged, transported, and disposed of properly.
• Inspects and documents work performed by staff on a daily basis to ensure cleanliness expectations are met.
• Completes and provides daily and / or weekly reports / assignments to manager
• Conducts daily shift huddles with staff to share and receive information
• Oversees the daily distribution, use and return of phones, pagers, and keys to / from staff.
• Ensure staff has sufficient supplies and materials to successfully perform their duties.
• Monitors all compliance requirements of assigned staff UC Learning, Attendance, OHS, Performance Evaluation and Competencies, Policies, HBS, MCSS, and Hand Hygiene.
• Ensures all regulatory required trainings and documents are up to date (i.e-Pharmacy, and BMT Lab)
• Ensures all departmental equipment is well maintained, clean, and in working order. When identified, removes broken equipment out of service, tags, and takes appropriate action to secure repair.
• Maintains supply and equipment inventory.
• Ensures unit operations are in compliance with departmental or organizational policies, procedures, and defined internal controls.
• Enforces safety procedures, safeguards hazardous materials and ensures adherence to custodial and biohazardous material policies and procedures.

25 General overview of the Hospitality Services Operation

Knowledge Skills and Abilities (KSAs) :

Working knowledge of hospital, warehouse or industrial janitorial cleaning.

Effective verbal and written communication in English

Ability to establish and maintain work standards adhering to health and safety requirements.

Effective interpersonal and work leadership skills to provide guidance and support to other personnel

Ability to read, write and perform basic arithmetic calculations. Ability to follow oral and written instructions in English.

Basic computer application skills.

Ability to maintain confidentiality.

Ability to assess situations and make logical decisions

Ability to develop strategies in problem solving, and resolutions

Ability to set priorities and manage conflicting demands. Ability to work effectively under pressure

Education, Licenses and Certifications :

High school diploma or equivalent certification.

Bachelor s degree Preferred but not required

Licenses :

CHESP or NEHA Certification Preferred but not required.

Certifications :

Housekeeping Training License / Certification Preferred but not required

Bloodborne pathogens and sharps disposal training. Preferred but not required