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Front of House Food and Beverage Manager

Front of House Food and Beverage Manager

Tetherow ResortBend, Oregon, United States, 97702
30+ days ago
Job type
  • Full-time
Job description

Tetherow Resort is hiring a Front of House Food & Beverage Leader

Why Tetherow?

At Tetherow Resort we have a unique opportunity for you to lead a talented and versatile team and take our F&B operations to a new level. As the Front of House (FOH) F&B Manager you will oversee all resort front-of-house outlet and banquet operations. W e take pride in providing a beautiful environment with great benefits and perks, where our team members can learn, grow, and thrive. We invite you to explore a career with us and join in the fun!

Who you are…

You are an experienced F&B professional with a passion for creating an exceptional guest experience. You understand the varied dynamics and requirements of successfully managing food and beverage operations and have a proven track record as a collaborative and skilled people manager and leader.

  • You have multi-year progressive leadership experience overseeing all aspects of F&B front-of-house operations; prior resort / hospitality specific experience strongly preferred
  • Have a proven ability to successfully lead, inspire, develop and motivate diverse teams
  • You are strategic, analytical and have solid business acumen
  • Have budget development and management experience, understanding of accounting and cost control procedures, service standards, purchasing, inventory, compliance, safety and recordkeeping requirements
  • Have unparallel flexibility, stellar organizational skills, creativity, detail orientation and follow-through
  • You have been successful and thrive in a fast-paced environment
  • Have exemplary communication and listening skills, excellent interpersonal abilities and conflict resolution skills
  • Have a demonstrated ability to work well as a leader and a member of a team; ability to communicate effectively with all position levels within an organization
  • Have the ability to work a varied schedule, which may include early mornings, evenings, weekends, holidays and extended hours as business needs dictate
  • Present a professional appearance and pleasant demeanor; you enjoy going above and beyond for your team and guests and you like to have fun while at work!

What you’ll do…

  • Oversee daily front-of-house operations for banquets and six outlets, including fine dining, and  work   closely with the Executive Chef to ensure the success of the entire resort F&B operations
  • Set expectations, train and hold F&B FOH teams accountable for demonstrating desired service behaviors
  • Establish challenging, realistic, and obtainable goals to guide FOH operations and performance
  • Monitor the department’s actual and projected sales to ensure revenue goals are met or exceeded and opportunities are identified and addressed
  • Lead all front of house F&B team members, including hosts, servers, bartenders, supervisors and managers
  • Regularly review and evaluate the degree of customer satisfaction in F&B, including banquet service; recommends new operating and marketing policies as necessary
  • Facilitate the adequate scheduling and supervision of all F&B FOH team members, with optimal management coverage from opening to close of daily operations
  • Identify opportunities to increase profits and create value by challenging existing processes, encouraging innovation, and driving necessary change
  • Respond to member / guest inquiries and effectively resolve any issues
  • Oversee the recruitment, training, development and career progression of FOH F&B  team members and manage retention efforts
  • Represent Tetherow Resort in a professional and exemplary, brand-centric manner, leading an engaged and motivated team to offer a phenomenal experience to our members and guests
  • Communicate clearly and develops strong working relationships with all team members working in food and beverage operations and throughout the property, contributing to a positive and cohesive working environment
  • Extra Perks!

  • Medical, dental and vision insurance coverage for eligible employees
  • 401(k) plan with Company match
  • Bonus eligibility
  • Paid time off
  • Golf privileges
  • Discounts at Tetherow restaurants & Golf Shop
  • Work within minutes of downtown Bend in one of the most beautiful settings in Central Oregon!
  • What are you waiting for? Click here, apply and join the team :   https : / / tetherow.com / careers /

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    Front Of House • Bend, Oregon, United States, 97702

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