Property Broker

Property Broker (Energy)

Division: US Natural Resources

Location: Hybrid in Birmingham, AL

Howden is a collective a group of talented and passionate people all around the world. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mind-set, and our strength lies in our ability to collaborate as a powerful international team comprised of 20,000 employees spanning over 100 countries.

Our people are our biggest asset as well as our largest shareholder group and are everything that makes us unique; our inclusive culture, the quality service we offer our clients, and our continued growth, all come from our people-first approach. There's no such thing as individual success. We all need to play our part, contributing our skills and experience to make a true difference. That's Howden.

Howden U.S. Natural Resources is a specialty platform focused on retail brokerage services for the energy and infrastructure industries in the United States. Birmingham and Houston are the servicing offices for our Natural Resources platform.

We have always been employee-owned and driven by entrepreneurial spirit. Right from the beginning, we've focused on employing talented individuals and empowering them to make a real difference to the company, whilst building successful and fulfilling careers at the same time. Simply put, we hire talented specialists and give them what they need to make a difference for clients. Always have, always will.

People join Howden for many different reasons, but they stay for the same one: our culture. It's what sets us apart, and the reason our employees have been turning down disappointed headhunters for years. Whatever your priorities work/life balance, career progression, sustainability, volunteering you'll find like-minded people driving change at Howden.

What is the role?

As a Property Broker in our Natural Resources division, you will be responsible for delivering exceptional marketing results to our U.S.-based clients. Working closely with Client Executives/Account Executives, underwriters, and internal support teams, you will manage a portfolio of energy accounts, ensuring all aspects of coverage, renewals, and policy servicing are handled with accuracy and efficiency. Your role is essential in maintaining strong client and market relationships and helping to ensure client satisfaction throughout the insurance lifecycle.

What will you be doing?

Client Relationship

• Assist Client Executives/Account Executives by being a technical resource for both prospects and active clients
• Build and maintain strong client relationships through proactive communication and issue resolution.
• Attend client meetings (virtually or in person) as required.

Market Relationships

• Maintain and develop relationships with key energy property and renewable markets
• Establish and follow renewal protocols 90 days in advance of renewal to manage client expectations
• Confirm any additional information needed (supplemental applications, etc) prior to the information request being sent to the client

Renewal Process

• Responsible for and working with a client executive / account executive to develop the renewal strategy for assigned accounts and preparing the Pre-Renewal Strategy Presentation to present to the client
• Request and review client's exposure information for accuracy prior to submitting it to the market
• Create Coverage Specifications for markets including five years of exposure information
• Review all quotes for accuracy and request full policy/endorsement wording, when needed
• Provide lead terms to the following/ quota share and any excess markets
• Schedule renewal update calls on a weekly basis 30 days prior to renewal
• Negotiate the best coverage/price for the client and outline results of the renewal in detail to present to the client
• Ensure any quote subjectivities are met

Additional responsibilities

• Respond quickly to client calls and emails
• Track receipt of policies
• Contract review
• Provide market news/updates to clients throughout the year
• Provide budget guidance

What are we looking for?

Qualifications:

• Minimum 5+ years of experience as a broker in a retail environment.

Licensing:

• Active Property insurance license (U.S. state-specific)

Skills:

• Exceptional customer service and communication skills, promoting a collaborative and positive work environment
• Self-motivated, action-oriented, strong organizational skills
• Strong attention to detail and priority management
• Proficiency with Microsoft Office applications (Word, Excel, PowerPoint and Outlook)

Preferred Qualifications:

• Designations such as CIC, CISR, ARM, or equivalent.
• Experience with large commercial accounts.
• Experience working with London and Bermuda wholesale brokers/markets
• Familiarity with surplus lines and E&S markets.

Compensation and Benefits

The expected base salary range for this role is $150,000-$225,000, depending on experience and location.

In addition to a competitive base salary, employees are eligible to receive a discretionary bonus. Howden also offers a variety of benefits and programs, subject to eligibility, including:

• Medical, dental, and vision insurance, including healthcare savings and reimbursement accounts
• 401(k) retirement plan
• Flexible Paid Time Off and paid parental leave
• Life and Disability insurance

What do we offer in return?

A career that you define.

Our business succeeds by allowing our people to make a mark in the areas they care about most: personal development, volunteering, and fundraising for charity, or creating new insurance products that address society's greatest challenges.

And we know that separate home and work lives don't really exist. If you're happy and healthy at home, you're more likely to be happy and fulfilled at work and vice versa. That's why we do our best to support our people in every aspect of their lives.

Our sustainability promise

We're on a life-long journey to become an ever-more sustainable group. It's a commitment to taking care of our people and the world we live in, to doing good business, and to making a positive impact wherever we can. Our governance processes, company policies, and review systems are all geared towards our goal of making a positive impact in the world. You can read more about our sustainability work here.

Reasonable adjustments

We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours or hybrid working.

If you're excited by this role but have some doubts about whether it's the right fit for you, send us your application if your profile fits the role's criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require.

*Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more.