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Operations Coordinator

Operations Coordinator

Maple Hospitality GroupChicago, IL, US
23 days ago
Job type
  • Full-time
Job description

We are seeking a highly organized and proactive Administrative Coordinator to provide crucial administrative and operational support to our Managing Partners and Corporate Directors. This role requires a detail-oriented individual who can coordinate key tasks, manage complex schedules, and streamline processes to ensure our leadership team can focus on high-impact initiatives. You will act as a central point of contact, maintaining clear communication and supporting the operational rhythm of the leadership team. This position reports directly to the Chef Partner and the Senior Project Manager.

Key Responsibilities

Personal Support for Managing Partners :

  • Manage all personal and professional calendars, appointments, and travel logistics.
  • Act as a gatekeeper, screening and prioritizing all incoming communications.
  • Draft, prepare, and organize documents for meetings and presentations.
  • Handle all administrative tasks with the utmost discretion, including personal errands, reservations, and other sensitive requests.
  • Act as a personal assistant to Chef Partner who travels frequently and needs personal errands and appointments handled from time to time.
  • Flexible schedule : Ability to work a flexible schedule, including evenings, weekends, and travel, as needed.

Administrative & Operational Coordination for Partners & Directors :

  • Provide administrative support to the Senior Project Manager by helping to track pending items and manage follow-up tasks to ensure timely completion.
  • Coordinate special projects and initiatives as guided by leadership, supporting cross-functional teams to ensure alignment and progress.
  • Assist in managing key business priorities, goals, and deadlines by monitoring progress and helping to ensure team accountability.
  • Identify and document operational inefficiencies, suggesting practical improvements to existing processes.
  • Facilitate clear communication and alignment between various departments, including culinary, FOH, marketing, and finance teams.
  • Support restaurant openings and other operational needs, including coordinating with vendors and assisting with project management tasks.
  • Data & Communications Support :

  • Assist in tracking key performance indicators (KPIs) and help compile reports to support leadership decision-making.
  • Coordinate internal communications and support efforts to maintain a positive company culture and organized leadership team rhythms.
  • Why Join Us

  • Collaborate closely with our visionary leaders and a passionate team dedicated to shaping the future of hospitality.
  • Gain exposure to high-level operations and strategic initiatives, providing opportunities for career growth within the company.
  • Competitive compensation and benefits, including a chance to make a tangible impact on a scaling company.
  • Benefits & Incentive Package Includes :

  • Health & Wellness Benefits : Medical, Dental, Vision & Life
  • Discounted Dining at all Maple Hospitality Group Locations
  • Gym Membership Discounts
  • Discounted Parking
  • Travel & Growth Potential
  • Progressive Paid Time Off
  • Join Maple Hospitality Group, where culinary excellence meets unparalleled service. Led by renowned restaurateur Jim Lasky and two-Michelin-starred Chef Danny Grant, known for his innovative approach to fine dining, we're building a team of passionate food lovers dedicated to creating iconic destinations.

    We believe success hinges on impeccable food, world-class service, and one-of-a-kind dining experiences. As we expand across Chicago, Scottsdale, Dallas, and Miami, you'll find endless opportunities for growth, travel, and continuing education.

    Our culture is built on four core principles :

  • Generosity : Always give more, exceed expectations.
  • Excellence : Deliver exceptional work with unmatched expertise.
  • Fun : Love what you do, laugh often, and enjoy the journey.
  • Fail Fast : Learn from mistakes, adapt, and keep improving.
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    Operation Coordinator • Chicago, IL, US

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