Senior Fulfillment Center Manager

Job Description

Position Overview :

The Sr. Manager, FC Operations role is responsible for providing leadership within the operations compliance program for the company, leading efforts across numerous cross-functional teams in regards to quality and vendor compliance. Supports the Director of Supply Chain Compliance / FC Operations in creating the vision and implementing strategy within the FC and omni-channel network. This role is also responsible for ensuring flawless executive of Inbound and Outbound operations including but not limited to ensuring customer orders are picked, packed, and shipped within committed times, returns are processed in reasonable time, and inbound of inventory is properly audited, inspected, and tagged properly.

Position Details : Work Environment :

At Duluth Trading Company, we value face-to-face interactions that foster our culture of learning, creativity, and teamwork. The role is based onsite in our Fulfillment Center in Adairsville, GA.

What You’ll Do :

• Direct areas of responsibility for this role include but are not limited to : Post-Factory QA, Vendor Compliance, FC Operations (DTC Picking & Packing, Retail Prep, Receiving, Inventory Control)
• This role is responsible for serving as an ambassador of the Duluth Culture. This includes leveraging the 10 Welds as a guide to drive results, employee engagement and team / self-development
• Hires and develops a talented staff to support and execute the company strategy by setting clear direction, stretch goals, distributing work appropriately, planning activities, driving for results, following up and rewarding high performing individuals
• Assist company leadership in setting the strategy and direction for the supply chain compliance program across the entire FC network. This is based on future business development opportunities, external factors, emerging technology and customer needs
• Manages multiple projects at once; plans, arranges, and assists with the organization and negotiation of contracts, services, and vendors. Communicates status on a regular basis
• Review daily vendor delivery performance, ensuring all issues of non-compliance prior to, and at the point of receipt are addressed
• Reports and presents financial updates, projects, and goals to Director of Supply Chain Compliance / FC Operations and the VP Logistics
• Responsible and accountable for departmental budgets, department CPU (cost per unit), personal productivity measures and achieving service level agreements to our customers and business partners
• Leads proactive team efforts to achieve departmental and company goals.
• Adopt organizations values in personal work behaviors, decision making, contributions and interpersonal interactions.
• Contribute to a positive work environment by demonstrating cultural expectations and influencing others to reward performance and value "can do" people, accountability, flexibility, continuous improvement, collaboration, creativity and fun.
• This role may require some weekend and 2nd shifts

What We’re Looking For :

Duluth Fulfillment Center Benefits and Perks

Our pursuit of a better way isn't just about our products—it's about our people too.  That's why our Dam Good Crew enjoys a comprehensive benefits package, designed to support their well-being and success.

Multiple Medical plan options

Dental & Vision plans

Medical and Dependent Care Flexible Spending Accounts

Health Savings Account including company contributions

Company paid Life Insurance and AD&D

Company paid Short-Term Disability

Other various voluntary benefits including : Accident, Critical Illness, Hospital Indemnity, Long-Term Disability and Supplemental Life Insurance

401(k) Employer Match

Employee Stock Purchase Plan to purchase Duluth Trading Co. stock at a discount

Parental Leave

Paid holidays : New Year’s Day, Martin Luther King Jr. Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving Day, Christmas Eve, Christmas Day

Paid Time Off : take it as you need it policy for exempt employees

Daily pay available

40% Employee Discount

Position Compensation Outline

Compensation Range : $88,000 - $115,000 / year

This position is eligible to participate in the company bonus program.

Compensation listed is for the full-time position at this specific location and is based on several factors, including experience, and qualifications. Benefits and perks may have eligibility requirements and are subject to change.

#LIONSITE

The responsibilities outlined in this position description are a guideline for the general duties of the position and are not exhaustive of all duties inherent in the job. Duluth Trading Company is an Equal Opportunity Employer. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.

About Duluth Trading Company :

Started in 1989, Duluth Trading Company exists to enable hard-working individuals to take on life with their own two hands. Folks that revel in doing it the hard way and celebrate finding a better way. We seek talented individuals who share these beliefs and are excited to further the Duluth Trading legacy with a digital-first mindset, always moving forward and always innovating.

From ingenious Duluth workwear, to comfortably capable Buck Naked Underwear, to outside-embracing AKHG, it’s all about the innovative gear and gadgets that equip customers for a more hands-on way of life.

Top-notch quality, immersive storytelling, outstanding customer service, and the shared belief that the go-all-in-and-dig-deep spirit exists with everyone are what sets Duluth Trading Co. apart. We seek talented folks looking to be part of a can-do team that’s hellbent on helping the world to gear up, get its hands dirty, and do.