Director In Clinical And Operational Improvement
The Director in clinical and operational improvement will be dedicated to the profitable growth of the firm's Healthcare Payer Provider optimization group. The ideal candidate will bring extensive healthcare industry experience with a proven track record of delivering innovative clinical and strategic performance solutions to hospitals and health systems. This individual will lead the design, development and implementation of large integrated (operational, clinical and financial improvement) optimization programs resulting in high performing health care operations. He or she will manage multi- work stream programs to timeline / scope / budget across the larger platform. The Director will work with Guidehouse specialty areas and partner with the client to deliver robust solutions / outcomes to generate positive revenue for Guidehouse in areas including performance improvement, supply chain, workforce productivity, non-labor productivity, clinical operations, shared services and / or revenue management.
The Director will participate in and help direct nationwide business development and relationship management activities for Guidehouse Healthcare clients requiring optimization.
Key Responsibilities :
- Deliver industry expertise and management consulting services in support of client engagements in the Health Segment
- Establish account management relationships with key client decision makers
- Identify key industry issues and develop solutions specific to client needs
- Provide delivery assurance support for engagements with targeted clients
- Mentor staff on assignments within the account delivering services
- Provide visible leadership within the account and the practice
- Lead consulting projects in support of contract deliverables, project plans, and executive expectations through strong impact and influence on key client decision makers and client influencers
Role Expectations :
Flexible, positive, and clear interpersonal and communication skills with ability to facilitate the exchange of information within all levels of Guidehouse. This includes key client leadership such as surgeons, anesthesiologists, hospital executives, and other professional and ancillary staff.Ability to develop and monitor performance metrics at all levels of operations, including clinical and non-clinical measurementsAbility to articulate financial results across multiple projects with ease; highly quantitative orientationAdroit use of methodology and leadership within the project management setting; past PMO experience preferredOutstanding oral and written presentation skills and recognized as an industry expert (via published articles, white papers, and / or public speaking engagements)Demonstrated success selling high impact transformational solutions to large health systems (preferably $3M annual sales)Capacity to adapt and lead others to understand and accept values, strategies, goals and plans in response to changing business conditionsProficient in Excel, Word, and PowerPoint skills and ability to independently produce documents or aptitude to develop this level of skill within a defined period; MS Project Experience preferredWhat You Will Need :
Undergraduate degree required; Nursing or clinical degree from an accredited college preferred10+ years of experience in hospital operations including clinical operations, performance improvement, labor and non-labor optimization, physician operations, or financial operations focused on a provider setting. This includes experience in patient flow, bed management, inpatient nursing, bed transfer, command center operations, and strong understanding of patient throughput.Demonstrate a deep knowledge of hospital and health system operationsAbility to benchmark data and leverage data to assist clients in redesigning operational processes to drive efficiency, including creation of standard work processesAbility to conduct relevant research, interpret analytics, and draw conclusions / make relevant recommendations based on analyses performed - including a basic proficiency in Microsoft Office applicationsPrior experience delivering programs in a consulting environment; driving complex, multi-faceted, multi-site application / operational change and clinical improvement programs on aggressive timelinesStrong client leadership skills and ability to sell add-on work and recognize business development opportunities in challenging situationsOpen to extensive work-related travel more than 75% of the timeWhat Would Be Nice To Have :
Ensure high quality work by taking advantage of learning opportunities and be self-motivatedComfortable interfacing with hospital executives to report findings and recommend solutions that align with leading practiceInterpersonal and communication skills with ability to facilitate the exchange of information at all levels internally, as well as with a clinician-based client department, including, but not limited to, physicians, nurses, hospital executives, and other professional and ancillary staffUnderstanding of complex IT and tech-enabled solutions that are integral to enabling efficiency and appropriate to quality and throughput of careThe annual salary range for this position is $215,000.00-$358,000.00.
What We Offer :
Medical, Rx, Dental & Vision InsurancePersonal and Family Sick Time & Company Paid HolidaysPosition may be eligible for a discretionary variable incentive bonusParental Leave and Adoption Assistance401(k) Retirement PlanBasic Life & Supplemental LifeHealth Savings Account, Dental / Vision & Dependent Care Flexible Spending AccountsShort-Term & Long-Term DisabilityStudent Loan PayDownTuition Reimbursement, Personal Development & Learning OpportunitiesSkills Development & CertificationsEmployee Referral ProgramCorporate Sponsored Events & Community OutreachEmergency Back-Up Childcare ProgramMobility StipendAbout Guidehouse :
Guidehouse is an Equal Opportunity EmployerProtected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.
Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.
If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at RecruitingAccommodation@guidehouse.com.
All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or guidehouse@myworkday.com.
Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.
