Float Teller / CSR

Position Summary

Responsible for providing

quality transactions and efficiency to customers who prefer personal

interaction with the Bank. Also

responsible for proactively recognizing additional financial needs of customers

and referring them to other Bank staff as applicable.

Essential Duties and

Responsibilities (Other duties may be assigned.)

• Ensure accurate and timely processing of basic teller transactions such as accepting deposits and loan payments, verifying cash and endorsements, cashing checks within approval limit or obtaining authorization as needed, issuing official checks, taking large commercial deposits, cash advances, etc.
• Balance daily work in accordance with established Bank policies and procedures.
• Handle proportionate volume of work based on banking office demands to include Teller Capture.
• Resolve customer issues and problems in a professional manner or refer to appropriate staff to guarantee customer satisfaction and retention.
• Support team sales process by identifying and acting upon customer needs or by making the appropriate referral. Participate in team and individual sales goals.
• Follow bank policies and procedures, security guidelines, and comply with all federal, state and local regulations.
• Manage risk in every transaction and detect fraudulent transactions to prevent losses
• Opportunity for cross-training for Customer Service Representative and Teller Supervisor functions.

Qualifications

Salary Range : $15.00 to $16.00 per hour

FIRST COMMUNITY BANK (SC) is an EEO Employer - M / F / Disability / Protected Veteran Status

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