General Manager

Job Description

Job Description

Full job description

Job Summary

We are seeking a dynamic and experienced General Manager in Shorewood, WI to oversee the daily operations of our establishment. The ideal candidate will have a strong background in the food service industry, demonstrating exceptional leadership and management skills. This role requires a hands-on approach to ensure high standards of food quality, customer service, and operational efficiency. The General Manager will be responsible for creating a positive work environment while driving profitability and maintaining compliance with health and safety regulations.

Responsibilities

• Oversee all aspects of restaurant operations, including food preparation, service quality, and customer satisfaction.
• Manage staff recruitment, training, development, and performance evaluations to build a skilled and motivated team.
• Ensure compliance with food safety standards and health regulations to maintain a safe dining environment.
• Control inventory levels and manage ordering processes to minimize waste and optimize costs.
• Utilize POS systems for cash handling and transaction management.
• Develop budgets and financial plans to achieve profitability targets while maintaining high-quality service standards.
• Implement effective shift management practices to ensure smooth operations during peak hours.
• Foster a positive workplace culture that encourages teamwork, communication, and employee engagement.
• Handle customer inquiries and complaints professionally to enhance guest satisfaction.
• Monitor market trends and competitor activities to identify opportunities for growth and improvement.

Requirements

This website is not operated by Jersey Mike’s Franchise Systems. Jersey Mike’s restaurants are independently owned and operated franchise locations. Franchisees are independent business owners who set their own wage and benefit programs, which can vary between franchisees. Your application will go directly to the franchisee, and all hiring decisions will be made by the franchisee.