POLICE RECORDS TECHNICIAN (INVESTIGATIONS) (FULL TIME)

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POLICE RECORDS TECHNICIAN - Police

JOB SUMMARY:

Under direct supervision, Police Records Technician assists citizens, employees, and other external agencies by responding to questions, processing requests, and researching, gathering records and the preparation of specialized statistical reports. Work any shift, holiday and/or weekend, as required by supervision. Work alone when necessary. Perform other related duties as required.

ESSENTIAL JOB FUNCTIONS:

• Comprehend and comply with federal, state, and local laws relating to records retention and dissemination
• Adhere to the Department's records retention and dissemination policies and procedures.
• Prepare and analyze daily, weekly, and monthly statistical reports.
• Review coding of records prior to final production of statistical reports.
• Review and accurately process all handwritten and electronic reports, supplements, statements, and any other documentation, according to established procedures.
• Maintain accurate knowledge of the jurisdiction and city limits of Richardson.
• Research case dispositions with Dallas and Collin counties, online and by telephone. Proficiently navigate county computer systems to determine case dispositions.
• ProcessOrders of Nondisclosure.
• Communicate courteously, effectively, and clearly, in English, verbally and in writing.
• Maintain confidentiality of information. Be exposed to graphic information.
• Prepare adhoc reports.
• Simultaneously input, retrieve, and maintain information, read from a computer screen, or printout, and operate a keyboard.

• Accurately process, document, and file in numerical order, and distribute information from various reports to various locations; including, but not limited to, using telephone, computer, mail or in person.

• Proficiently operate and maintain all Records equipment including computers, keyboards, copier machine (standing for long periods of time), multi-line telephone, microfiche reader-printer, and calculator; add paper and toner to applicable equipment, remove paper jams, and perform other related maintenance as required.
• Act as a notary for the public and Department personnel.
• Retrieve/store/file original microfilm in specialty cabinets located in a remote storage area.
• Retrieve and file paperwork in open shelf file cabinets to a height of ten feet.
• Lift, carry, drag, hold, pull and/or push storage boxes and other objects, weighing up to 60 pounds, moving them to remote site by dolly, motor vehicle, and by hand. Climb stairs and/or ladders to a height up to 8 feet to file storage boxes weighing up to 45 pounds.
• Read, code, and enter police reports into a computer system by statistical reporting guidelines and standards, and sitting for extended periods of time while performing work.
• Utilize Department programs, databases, and other resources to professionally and courteously assist the public and Department personnel with requests, by telephone, in writing, electronically, in person, from a workstation at a lobby service window.
• Accurately collect and count money, personal checks, and/or money orders, make correct change, and maintain a cash box for fees collected by mail and in person. Prepare a weekly deposit report.
• Assist in training new employees and budget preparation as needed.
• In absence of supervisor, supervise other Records employees when assigned.
• Tolerate loud noises for prolonged periods of time (e.g., copier running while computer printer operating, telephones ringing, etc.).
• Tolerate temperature changes and dust build up both in office and in remote storage area.
• Order and pick up supplies by driving a city-owned motor vehicle.
• Operate a city-owned or personal motor vehicle to attend/testify in all criminal and civil courts when summoned, and training schools/seminars and/or other city-related events that may require travel (occasionally overnight).
• Must not pose a threat to the health or safety of self or others.
• Routinely clean and wipe work area (e.g. desk, countertops, floors, etc.)
• Retrieve and distribute requested paperwork.
• Perform other duties as assigned.

REQUIRED EDUCATION, DEGREES, CERTIFICATES, AND/OR LICENSES:

High school diploma or G.E.D. required. Texas Driver's License, Class C or above, required.

EXPERIENCE, TRAINING, KNOWLEDGE AND SKILLS:

Two years of recent work experience preferred, with skills in data entry, typing, filing, indexing, and public contact in person and by telephone. Must be able to accurately make mathematical calculations, and record numbers in numerical order. Good decision-making skills required. Must comprehend and follow oral and written directives. Must be proficient in performing data entry, with accuracy and speed. Must be able to perform under stress when confronted with high priority situations and distractions. Must be able to perform a variety of tasks, often changing quickly from one task to another without the loss of efficiency and composure.

Number of available positions: 1

High school diploma or G.E.D. required. Texas Driver's License, Class C or above, required. Two years of recent work experience preferred, with skills in data entry, typing, filing, indexing, and public contact in person and by telephone. Must be able to accurately make mathematical calculations, and record numbers in numerical order. Good decision-making skills required. Must comprehend and follow oral and written directives. Must be proficient in performing data entry, with accuracy and speed. Must be able to perform under stress when confronted with high priority situations and distractions. Must be able to perform a variety of tasks, often changing quickly from one task to another without the loss of efficiency and composure.

Code : 294-2

Type : INTERNAL & EXTERNAL

Location : POLICE

Group : POLICE CIV

Job Family : POLICE

Job Class : POLICE RECORDS TECHNICIAN

Salary: $43,680.00-$64,307.00