Customer Service Specialist

Job Responsibilities :

• Handle high-volume incoming calls related to financial accounts with accuracy, efficiency, and exceptional service.
• Provide support for cash management products, online / mobile platforms, and general account or financial inquiries.
• Consistently meet key performance metrics in a fast-paced contact center environment.
• Deliver professional, client-focused service with strong communication and problem-solving skills.
• Work effectively in a team-oriented setting, demonstrating flexibility, multitasking, and adaptability to change.

Preferred Qualifications :