Account Manager / Renewals Manager

As a strategic commercial partner, the Account Manager is responsible for retaining, protecting, and expanding a high-value portfolio of 100+ customers , guiding them through their data maturity journey and ensuring they consistently realise value from Adverity.

This is a full-time remote position based in Dallas.

Some of the things you’ll work on :

• Proactively manage a high-volume customer portfolio (100+ accounts) , ensuring consistent engagement, value realisation, and renewal readiness across all customers.
• Prioritise renewal health by identifying risks early, reinforcing product value, and executing structured renewal plays to maximise retention .
• Turn customer challenges into opportunities for optimisation, product adoption, and long-term account stability—driving expansion where appropriate but with a primary focus on renewal success .
• Build and deliver data-driven value reviews that clearly articulate ROI, adoption impact, and business outcomes aligned to customer goals.
• Consistently exceed Net Revenue Retention (NRR) and Gross Retention targets through strong renewal execution and churn mitigation.
• Position Adverity as an essential, long-term partner in the customer’s data strategy by shifting conversations from features to continued strategic value
• Develop deep, multi-threaded relationships across your portfolio—particularly at the executive and economic buyer level—to protect and grow account health.

We’re excited if you have :

Why you’ll love it here :

Are you ready to apply?

Apply now if you are ready to revolutionise the way businesses work with marketing data. We look forward to meeting you!

At Adverity, we're looking for talented and dedicated people who are adventurous and curious.

We welcome all : it is the policy of Adverity to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and / or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Adverity makes hiring decisions based solely on qualifications, merit, and business needs at the time.

We strongly encourage women, veterans, people with disabilities, people of color, and gender nonconforming candidates to apply.

Adverity will provide reasonable accommodations for qualified individuals with disabilities. Accommodation requests can be made by emailing talent@adverity.com.