Network Technician Intermediate (Onsite)Serigor Inc. • Columbia, Indiana, USA
Network Technician Intermediate (Onsite)
Serigor Inc. • Columbia, Indiana, USA
13 days ago
Job type
- Full-time
Job descriptionNetwork account onboarding and offboarding via custom scripts Infrastructure-related incidents On-Call Support Rotation Level 2 Support : On-call every 3 weeks (alternating with Level 1) for escalated issues at critical sites Infrastructure Projects Participate in planning and execution of infrastructure improvements Support documentation and inventory of network assets Administrative & Technical Expertise Group policy and user provisioning Microsoft 365 administration Assist with server administration tasks including : Monitoring and performance tuning Patch management and updates 5 Years of experience with Microsoft Entra ID and general Microsoft administration 5 years of experience with Windows Server environments 10 years of experience in troubleshooting skills in networking (wired / wireless) 5 years experience responding to help desk requests via ticketing system Ability to work independently and collaboratively in a team setting Excellent communication and documentation skills Bachelors Degree. May sub for equivalent experience. Experience with Deskpro ticketing system Experience with Active Directory DNS and Group Policy Experience with Ruckus / Brocade network switches
Job Title : Network Technician - Intermediate (Onsite)
Location : Columbia SC
Duration : 06 Months
Job Description :
The Network Support Specialist will be responsible for supporting and maintaining the client network infrastructure and Office 365 tenant ensuring reliable connectivity and access across all critical sites. This role includes both routine and limited on-call responsibilities for our critical sites with a focus on wired and wireless networking account management and infrastructure projects.
Daily Duties / Responsibilities :
- Help Desk & Ticket Management
Respond to and resolve help desk tickets related to :
Respond to Wired and wireless network issues
Level 1 Support : On-call every 3 weeks for critical site support (Network outages)
Assist in network rollouts upgrades and cleanup efforts
Provide support for Microsoft administrative tasks including :
Entra ID (Azure AD) management
Basic Windows Server maintenance
Required Skills :
Required Education :
Preferred skills :
Key Skills
Routing Protocols,Network Support,Tcp / IP,LAN,Computer Networking,Windows,WAN,TCP,Ethernet,Cisco Routers,Juniper,Troubleshooting
Employment Type : Full Time
Experience : years
Vacancy : 1
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Network Technician • Columbia, Indiana, USA
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