Volume Service Engineer

Overview

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Job Description

Reporting to the Senior Manager, US Service in our Hudson, NH facility, the Volume Product Calibration Service Engineer plays a critical role in preserving Teledyne FLIR's position as the Global Leader for test and measurement and thermal imaging product solutions through the testing and calibration of factory supplied and customer owned test & measurement, and handheld thermal imaging products. The work environment is team-based, and collaboration is encouraged. Compliance with Global Trade, and ISO directives is a requirement of the position.

Primary Duties & Responsibilities

• Receives general guidance and work assignments that are moderate in complexity
• Reviews customer documentation to determine steps for assessment and return to customer (e.g. testing, calibration, repair, certification)
• Uses various standards and equipment to perform functional testing of Test & Measurement, and handheld thermal Imaging products (e.g. humidity chambers, wind tunnel, light tower, heat sources, etc.)
• Performs post-test / repair alignment / calibration and full functional tests to validate product
• Documents all test results in database, verifies accuracy and produces certificates of conformity for products
• Communicates with internal staff in verbal or written form
• Ensures compliance with ISO 9001 quality policies and procedures
• Interacts with customer service representatives to provide status updates and related information leading to a positive customer experience and business growth

Job Qualifications

Eligibility & Equal Opportunity

Applicants must be either a U.S. citizen, U.S. national, legal permanent resident, asylee, refugee or must be eligible to apply for and obtain the appropriate export control license from the U.S. Departments of State or Commerce.

Teledyne is an Equal Opportunity / Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other characteristic or non-merit based factor made unlawful by federal, state, or local laws.

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