Experience Design Senior Associate

About the Team

J.P. Morgan is transforming future of private banking by incorporating strong Product and Design discipline along with emerging technologies into the products and services we create. The Global Private Bank Design team is dedicated to creating cohesive, industry-leading products and experiences that help clients and employees achieve their goals. Our teams consistently innovate while adhering to the firm's data sharing principles of security, client control and convenience, and privacy.

About the Role

As a Senior Associate UX Designer, you will play a critical role in shaping the user experience across our digital banking and lending platforms for the Private Bank. You will collaborate with researchers, product designers, content writers, product managers, engineers, and business partners to deliver intuitive, accessible, and impactful solutions tailored to our clients' unique needs. Your expertise in user-centered design, journey mapping, and prototyping will ensure our products are easy to use, build trust, and drive client satisfaction. You will champion UX best practices and play a key role in advancing our design standards. By creating intuitive and engaging experiences, you'll help clients grow, manage, and optimize their finances, empowering them to achieve their financial goals.

Key Responsibilities

Develop high-quality, scalable design solutions that enhance the private banking user experience and support business objectives

Make informed, impactful design decisions that align with business goals and operational needs

Apply expertise in private banking and user experience to improve client engagement and drive business success

Adhere to established design systems and patterns, ensuring consistency and scalability across digital products

Focus on effective layout, information architecture, and usability to deliver intuitive and engaging user experiences

Define and document user journeys, collaborating with product managers and cross-functional teams to align design solutions with product strategy

Continuously expand business knowledge and integrate insights into design work

Present design work professionally and independently to stakeholders, clearly communicating key insights and rationale

Proactively seek and respond to feedback, continuously improving design outcomes

Demonstrate flexibility to collaborate with international colleagues

Required Qualifications, Skills, and Capabilities

3-6 years of experience in experience design or a related field, with a proven track record on complex digital projects

Online portfolio demonstrating strong product design experience, required for application (please include any passwords if password protected)

Proficiency in Figma, with the ability to create assets that are easily transferable and reusable

Experience working within design systems and applying established patterns for consistency

Strong skills in layout, information architecture, and usability, with the ability to define and document user journeys

Effective collaboration with product managers and cross-functional teams to ensure alignment and successful execution of design strategies

Excellent communication and presentation skills, with the ability to independently present work and insights to stakeholders

Proactive approach to seeking and integrating feedback, with a commitment to continuous improvement

Demonstrated interest in private banking and a passion for enhancing client engagement through design

Flexibility to work outside normal business hours to collaborate with international colleagues

Preferred Qualifications, Skills, and Capabilities :

Bachelor's degree or equivalent practical experience in Design or a related field.

Skilled at creating and sharing product designs informed by research, with a user-centric mindset.

Systems thinker, able to make rational and scalable design decisions.

Eager to learn, grow, and push the boundaries of your own capabilities.

We Value Diversity

We value the unique skills of every person in our team, and we are building an organization that thrives on diversity. We encourage professional growth and career development. If you're looking to build your career as part of a global design team tackling big challenges that impact people and products all around the world, we want to meet you.

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and / or discretionary incentive compensation, paid in the form of cash and / or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability / Veterans

Base Pay / Salary

New York,NY $99,750.00 - $165,000.00 / year