Meeting & Events Lead

Jll Empowers You To Shape A Brighter Way

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

What This Job Involves

In this role you will work with leadership to build a customer-facing service that drives efficiencies, seamless workflow processes and overall adoption of the Events & Meeting Services program. As an ideal candidate you are a strategic thinker who thrives in a fast-paced and constantly evolving environment. You are highly consultative and collaborative, with the ability to influence decision-making to ensure event objectives are met and customer expectations are exceeded.

Your day-to-day tasks will include :

• Provide strategic consultation and guidance to internal customers (event organizers) to ensure scalable service delivery and excellent customer experiences
• Triage, monitor, and track event request market share to align the right level of support and services based on event objectives
• Execute hands-on event services including setup and teardown of events, furniture arrangement, catering setup and teardown, and on-site event support
• Act as the primary point of contact for key stakeholders, troubleshooting issues and escalations
• Support leadership in development of marketing and communication plans aligned with corporate goals and objectives
• Develop and maintain internal processes, outreach, and educational materials
• Cross-collaborate with internal teams to develop, implement and standardize processes and tools that drive automation and efficiencies
• Embed standard operating procedures and provide recommendations for continuous process improvements
• Drive team utilization of enabling event technologies, as well as document management, collaboration and communication tools

Desired Experience And Technical Skills

Requirements :

Preferred :

Estimated compensation for this position : 71,000.00 75,000.00 USD per year. This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

Location : On-site New York, NY

If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth :

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.