Technical Support Analyst Intern

Acuity is seeking a Technical Support Analyst Intern to install PC systems and peripherals. This role will load and verify operation of software such as operating system, word processors, and spreadsheets. The intern will troubleshoot and resolve hardware, software, and user problems and makes minor repairs. Also provide end user training and technical assistance to user.

Start Date : May 2026

ESSENTIAL FUNCTIONS :

• Installation at the client workstations of the needed hardware and software. Also provide the assistance to keep the desktop systems running efficiently for the client location.
• Maintain the integrity of the system documentation.
• Train and educate self in the new areas of job knowledge through education, self-study, and / or reading trade journals.
• Regular, predictable attendance.
• Performs other duties as assigned.

EDUCATION :

Enrollment in a Bachelor's or Associate Degree program with an emphasis in Computer Science or MIS with a high degree of achievement. Previous related experience also considered.

EXPERIENCE :

Exposure and / or experience in computer software and hardware installation, Windows OS, and troubleshooting skills preferred. Network technical training or equivalent and experience in network communications desirable.

OTHER :

This job is classified as nonexempt.

We are an Equal Employment Opportunity employer. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or any other protected Federal, State / Province or Local status unrelated to the performance of the work involved.

If you have a disability and require reasonable accommodations to apply or during the interview process, please contact our Talent Acquisition team at careers@acuity.com. Acuity is dedicated to offering reasonable accommodations during our recruitment process for qualified individuals.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.