Learning Commons Academic Success Coach (Spherion)

Job Description Summary

This tutor position is being hired through our temp agency partner, Spherion, and is open to individuals who have earned an A.A., A.S., or A.A.S. Candidate(s) selected for this role will be onboarded and employed through Spherion and assigned to Santa Fe College.

The Learning Commons is seeking an empathetic, growth-oriented individual for a part-time peer coaching position. The Academic Success Coaching Program serves SF students through online and in-person formats at all Santa Fe College’s locations across Alachua and Bradford counties. The Coach builds supportive relationships with students and helps them manage academic challenges through coaching conversations, connecting them to college resources, and helping to cultivate skills around goal setting, time management, academic anxiety, resource utilization, and effective study habits.Job Description

Responsibilities and Duties Include:

• Supports students through coaching conversations, especially those who are transitioning to college life or are experiencing personal challenges that impact their academic progress.

• Provides individualized support in areas including time management, syllabus utilization, academic stress and anxiety management, prioritization, and study skills

• Refers students to appropriate on-campus resources with in-person handoffs when available.

• Contributes to the development and deployment of Learning Commons resources and programming.

• Participates in student outreach initiatives and events including at-risk student communication campaigns, college recruitment events (Open House, Family Preview Day), and classroom presentations.

• Engages in professional development opportunities facilitated by Learning Commons (CRLA Certification) and other training offered to all Learning Commons employees.

• Complies with all published College Rules, procedures, guidelines, and laws/regulations governing public employees, including but not limited to those related to document retention and destruction, FERPA, and confidentiality.

• Strictly honors the privacy, security, and confidentiality of records and other sensitive information according to appropriate state, federal, and college regulations, policies, and procedures.

• Provides service excellence through courteous, informed, accessible, and professional engagement.

• Performs other duties as assigned.

Reports to: Coordinator, Learning Commons

QUALIFICATIONS

Required: Must have earned an Associate of Arts (A.A.) OR Associate of Science (A.S.) OR Associate of Applied Science (A.A.S.), or equivalent certification.

Additional Requirements: A criminal background check will be conducted.

Preferred: Familiarity with providing interpersonal support and successful completion of coursework in psychology, sociology, and/or college success.

General Knowledge, Skills, and Abilities

• Ability to work successfully in a multicultural environment.

• Adaptability to Change – able to be flexible and supportive, able to positively and proactively assimilate change in a rapid growth environment.

• Communication – able to effectively communicate in a professional, diplomatic, empathetic, and tactful manner using preferred method and level applicable to the job.

• Customer Service – ability to respond promptly and courteously to all questions from students and faculty, demonstrating patience and persistence when helping students with little or no computer skills.

• Ethics – able to demonstrate integrity, professionalism, civility, and a high degree of ethics in all job-related actions.

• Organization & Time Management – able to plan, schedule, and organize tasks related to the job to achieve goals within or ahead of established time frames.

• Problem Solving – proven skills in identifying issues, determining their cause, developing creative solutions, and following through with implementing resolutions.

• Detail Oriented - Proven accuracy and attention to detail.

• Multi-task - Ability to expeditiously organize, coordinate, manage, prioritize, and perform multiple tasks simultaneously to swiftly assess a situation, determine a logical course of action, and apply the appropriate response.

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement.

Santa Fe College (SF) is committed to maintaining a work and educational environment that embraces diversity and where no member of the college community is excluded from participation in, denied the benefits of, or subject to discrimination in any college program or activity based on: their race, ethnicity, national origin, color, religion, age, disability, sex, pregnancy status, gender identity, sexual orientation, marital status, genetic information, political opinions or affiliations, or veteran status. This commitment applies to employees, volunteers, students, and, to the extent possible, to third parties, applicants for admission, applicants for employment, and the general public. sfcollege.edu/eaeo

Inquiries regarding non-discrimination policies or concerns about discrimination or harassment, including concerns about sexual harassment or sexual violence under Title IX, should be directed to: equity.officer@sfcollege.edu

Santa Fe College reserves the right to extend deadlines and/or not to offer advertised positions. Preference will be given to eligible veterans and spouses of veterans.