Talent.com
Automotive - Service Advisor
Automotive - Service AdvisorStewarts 2 (Auto Body) • Sacramento, CA, US
Automotive - Service Advisor

Automotive - Service Advisor

Stewarts 2 (Auto Body) • Sacramento, CA, US
30+ days ago
Job type
  • Full-time
Job description

Job Description

Job Description
Overview

We’re not just in the car business — we’re in the people business.

At our core, we don’t sell radiators or brake pads — we deliver peace of mind.
We make sure your spouse isn’t stranded at 8 pm.
We help parents feel confident handing their kids the keys.
We ensure our customers never have to worry about missing work because their car let them down.

If you’re passionate about making people’s day better, we want you on our team.

Join Our Team

Do you love helping others? Do you find joy in solving problems and turning stressful moments into positive experiences?

We’re looking for team members who bring warmth, empathy, and energy to every customer interaction. If you thrive in a fast-paced environment, care about doing things right, and believe that a smile can change someone’s day, we invite you to apply.

Key Responsibilities

Customer Experience & Communication

  • Be the friendly face of our shop. Greet every customer warmly — in person, on the phone, or by email — and make them feel valued from the start.

  • Listen with care. Understand customer concerns and clearly communicate solutions in everyday language — not jargon.

  • Set expectations clearly. Explain what needs to be done, how long it will take, and what it will cost, always keeping customers informed along the way.

  • Stay connected. Provide updates throughout the service process, and follow up afterward to ensure complete satisfaction.

  • Resolve issues with empathy. Turn frustrations into trust by taking ownership and finding solutions that make customers feel heard and appreciated.

Service Coordination

  • Schedule and confirm appointments while keeping the shop running smoothly.

  • Communicate clearly with technicians and managers to ensure everyone is on the same page.

  • Keep records accurate and organized — attention to detail keeps customers happy and operations efficient.

  • Track progress on each vehicle and ensure every promise made to the customer is kept.

Building Relationships & Customer Loyalty

  • Proactively suggest helpful services or maintenance based on customer needs — never pressure, always support.

  • Make every customer feel like family — follow up after visits to thank them and check on their experience.

  • Handle any issues quickly and professionally, always aiming for a positive resolution that earns trust and repeat business.

Qualifications & Skills

What You Bring:

  • A natural ability to connect with people and make them feel comfortable.

  • Strong communication skills — you know how to explain things clearly and kindly.

  • A professional, reliable, and upbeat attitude.

  • Excellent organization and time management.

  • A problem-solver’s mindset — you stay calm and focused even when things get busy.

  • Prior customer service experience in retail, hospitality, or a service-based environment (automotive experience a plus, but not required).

Why You’ll Love It Here

  • You’ll be part of a team that cares about people — not just cars.

  • Every day brings a new opportunity to make someone’s day better.

  • We offer training, growth opportunities, and a supportive team that treats you like family.
Create a job alert for this search

Automotive - Service Advisor • Sacramento, CA, US

Similar jobs

Field Service Engineer

HR Recruiting ServicesRancho Cordova, CA, us
Permanent
Quick Apply

We are looking for a Field Service Engineer.This permanent role is responsible for delivering expert technical support and service to medical imaging customers across the United States.The ideal ca...Show more

 • New!

Customer Service Professional

Postal AnnexRoseville, CA, United States
Full-time +1

Job Title: Customer Service/Asst.Manager Trainee Job location :PostalAnnex - 4010 Foothills Blvd.Roseville, CA 95747 Job Description We are seeking reliable, enthusiastic, and customer-focused indi...Show more

 • Promoted

Sales Representative - Part Time - Paid Weekly

Vector MarketingElk Grove, CA, US
Part-time +1

Vector Marketing is currently interviewing for part-time sales reps.Request an interview today and start work within the week.What does the part-time position involve?.Basic responsibilities involv...Show more

 • Promoted

B2B Sales Representative

Slice Merchant ServicesLincoln, CA, US
Full-time

Excellent opportunity to join a leading, national credit card processing company that has over a decade of industry experience.Slice Merchant Services offers innovative payment processing solutions...Show more

 • Promoted

Automotive Technician - ASE Master Certified - 2nd Shift - $5,000 Sign-On Bonus!

Carmax, CarmaxRancho Cordova, CA, United States
Full-time

Elk Grove - 8185 East Stockton Blvd, Sacramento, California, 95828.CarMax, the way your career should be! .PM Shift - Monday - Friday, 3PM - 12AM.CarMax is now hiring Automotive Technicians! Start ...Show more

 • Promoted

Financial Advisor

Northwestern MutualSacramento, CA, United States
Full-time

Becoming a financial advisor at Northwestern Mutual is a unique opportunity to start a business where you can help your clients achieve their goals through financial planning.On your path to becomi...Show more

 • Promoted

Automotive Parts Specialist

EchoPark AutomotiveRoseville, CA, United States
Full-time

Company Description EchoPark Automotive is one of the fastest growing brands within the automotive industry.We are building a business based on doing things the right way.From the way we treat our ...Show more

 • Promoted

Customer Service Representative - Remote - 50k-60k/Year

Spade Recruiting USALincoln, California
Remote
Full-time
Quick Apply

We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization.This position will work with multiple clients throughout the day providin...Show more

 • Promoted

Remote Benefits Advisor (50k-90k per year)

Professional CareersLincoln, California
Remote
Full-time +1

We're looking for candidates with great customer service skills to fill our Remote Customer Service role!.This role is entirely remote and offers full-time/Part time hours with flexibility.We are r...Show more

 • Promoted

Insurance Advisor -- Client Solutions

Golden Summit Wealth & Insurance Solutions a MassMutual FirmSacramento, CA, United States
Full-time

Location:Pleasanton Walnut Creek San Jose San Mateo Roseville (Hybrid) If you're already licensed in Life & Health and have a year or two of experience helping clients protect their families, you'r...Show more

 • Promoted

Auto Diagnostic Tech

Prestige Auto WorksSacramento, CA, USA
Full-time
Quick Apply

Prestige Auto Works is seeking an experienced.This full-time Auto Diagnostic Tech position offers a.Summer BBQs that bring our team together.Prestige Auto Works is Sacramento's leading independent ...Show more

Service Manager (HVAC/Mechanical) - California & Colorado Operations

JobsonboardElk Grove, California, United States
Full-time
Quick Apply

We are seeking a driven Service Manager to lead operations in Northern California, Southern California, or Denver, Colorado.This role is critical for managing high-level commercial relationships an...Show more

Financial Advisor - Sacramento Metro and Surrounding area

Thrivent Financial for LutheransSacramento, CA, United States
Full-time

Make an impact providing expert financial advice with heart.Thrivent is a different kind of financial services firm, one that puts generosity at the center of saving and investing.Here, you'll make...Show more

 • Promoted

Financial Advisor

Edward JonesElk Grove, CA, United States
Full-time

This job posting is anticipated to remain open for 30 days, from 08-Apr-2026.The posting may close early due to the volume of applicants.Join a financial services firm where your contributions are ...Show more

 • Promoted

Sales Representative – Reconstructive Orthopedics

Medacta USALincoln, California, US
Full-time

Position Summary The Sales Representative is responsible for driving growth within an assigned territory by supporting surgical cases, developing new business, and promoting Medacta’s reconstructiv...Show more

 • Promoted

Automotive Support Associate

TradeJobsWorkforce94206 Sacramento, CA, US
Full-time

An exciting opportunity awaits for a Automotive Support Associate to follow safety procedures and company policies, work collaboratively across teams and departments, and provide excellent service ...Show more

 • Promoted

Senior Home Lending Advisor, Fairfield, CA

JPMorgan ChaseLincoln, CA, United States
Full-time

Join our fun, high-energy team as a Senior Home Lending Advisor in Chase Home Lending and put your exceptional knowledge and understanding of home lending products to good use by serving as your cu...Show more

 • Promoted

Medical Device Sales - Paid Internship

Medical Sales CollegeLincoln, California, US
Internship

Medical Device Sales - Paid Internship Looking for a lucrative career in the medical sales industry? Orthopaedic surgical sales could be for you! Average income more than $180,000 and an entry leve...Show more